SwannChat Question Title * 1. What motivated you to purchase a home security product? I have been broken into recently A neighbor or a close friend has been broken into recently I live in a high crime location Other (please specify) Question Title * 2. Why did you choose Swann? Affordable price Recommended by friends, family and media Recommended by store assistant Searched and found online Trusted brand Other (please specify) Question Title * 3. Where did you purchase your Swann product from? Question Title * 4. Did you install your Swann product yourself? Yes, I installed it myself No, I had it installed professionally No, a friend or family member installed it for me Other (please specify) Question Title * 5. What was your call in relation to? Product installation Network or internet set-up Smartphone connectivity & viewing Product fault Customer service Additional product features Other (please specify) Question Title * 6. How would you rate the quality of the call? Very helpful Helpful Moderately helpful Not at all helpful Other (please specify) Question Title * 7. How likely is it that you would recommend Swann to a friend or colleague? Not at all likely Extremely likely 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 Question Title * 8. Thanks for completing our survey! Done
