Exit Real Time Automation New Customer Survey Question Title * 1. Which product did you purchase? Question Title * 2. How helpful was your pre-sale support? Helpful like a $20 bill in the pocket of your dry cleaning, or helpful like a DMV attendant? Very Helpful Somewhat Helpful Adequate Not Very Helpful Not At All Helpful Question Title * 3. How knowledgeable was your pre-sale support? Could have come from a NASA employee Very Knowledgeable Somewhat Knowledgeable Adequate Not Very Knowledgeable Not At All Knowledgeable Total Numbskull Question Title * 4. How easy was the ordering process? Easy like Sunday morning, or easy like an automated phone system... Very Easy Somewhat Easy Average Somewhat Difficult Difficult Question Title * 5. How helpful was support after you received gateway? Very Helpful Somewhat Helpful Adequate Not Very Helpful I did not need support Question Title * 6. How knowledgeable was support after you received gateway? I thought it was Einstein himself Very Knowledgeable Somewhat Knowledgeable Adequate Not Very Knowledgeable IQ of a Jersey Shore Character I did not need support Question Title * 7. Overall, how would you rate your experience with Real Time Automation? 1 being the worst possible - just thinking about RTA makes me ill10 being the best - literally had your socks knocked off 1 2 3 4 5 6 7 8 9 10 1 2 3 4 5 6 7 8 9 10 Question Title * 8. Would you buy from Real Time Automation again? Yes No Question Title * 9. We pride ourselves on creating the best possible experience for you, providing products that are simple to use, giving excellent one on one support for any issues or concerns you may have, and making the process as easy as possible. Please give us insight on how well we met these goals: Question Title * 10. Suggestions for improvement: Done