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* 1. For which type of document did you apply?  (Select all that apply)

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* 2. Did you work directly with the USCG National Vessel Documentation Center (NVDC), or use a third party service?

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* 3. How much did you pay for this service?

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* 4. How did you submit your application to the NVDC? (Select one)

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* 5. How likely are you to you to utilize the same method of submission in the future?

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* 6. Please provide feedback on your application experience.

  Strongly Agree Agree Neither Agree or Disagree Disagree Strongly Disagree
NVDC's website was easy to navigate.
I was able to find the information and instructions I needed on NVDC’s website.
I was able to submit a complete application package to NVDC on the first attempt.
I was kept sufficiently informed as to the processing status of my application.
The time to process my application and issue my Document and/or related Instruments met my expectations.  
The Document and/or related Instruments I received were accurate.
The overall service I received met my expectations.

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* 7. NVDC’s customer service representative I spoke to by phone was (select all that apply):

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* 8. NVDC’s customer service representative I interacted with via e-mail (webmaster) was (select all that apply):

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* 9. Would you like to provide any additional feedback?  Please provide Official Number or contact information.

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