SAM Online Survey 2025
2025 SAM Survey
1.
What Route
SAM I
Estacada
Clackamas
Shopper Shuttle
SAM rides
ED
Villages Shuttle
MHX
None of the above
2.
What day of the week did you ride?
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
None of the above
3.
Where did you begin your trip today?
Sandy
&
Gresham
Estacada
Clackamas
Portland
Mt. Hood Villages
Govt. Camp
Timberline
Boring
Damascus
Happy Valley
Eagle Creek
Other (please specify)
4.
What is your destination today?
Sandy
Gresham
Estacada
Clackamas
Portland
Mt. Hood Villages
Govt. Camp
Timberline
Boring
Damascus
Happy Valley
Eagle Creek
Other (please specify)
5.
How many buses/MAX trains will you take for this one-way trip?
1
2
3
4+
None of the above
6.
How often do you use transit?
Almost daily
3-4 times a week
At least once a week
3-4 times a month
At least once a month
Less than 12 times a year
First time
7.
What is the purpose of your trip today?
Work(commuting)
Shopping/errands
School
Recreation/Social
Medical
Other (please specify)
8.
What is your age?
7-19
20-30
31-44
45-59
60+
9.
Where do you live?
Sandy
Gresham
Estacada
Clackamas
Portland
Mt. Hood Villages
Govt. Camp
Boring
Damascus
Happy Valley
Eagle Creek
Other (please specify)
10.
What is your gender?
Male
Female
Other
Prefer not to say
11.
Would you describe yourself as:
White/Caucasian
Black/African American
Native American/American Indian
Hispanic/Latino
Asian/Pacific Islander
Other
12.
What is your household income?
Under $10,000
$10,000 to $19,999
$20,000 to $39,999
$40,000 to $59,999
$60,000 to $79,999
$80,000 and above
13.
Do you have a vehicle that you could have used to mkae this trip driving or as a passenger?
Yes
No
14.
If you had not used public transportation, how would you have reached your destination?
Would not have made trip
Taxi
Friend/Family Car
Drove
Other (please specify)
15.
Do you use the PassioGo app? If so, please rate on a scale of 1-10, 1 being the lowest score and 10 being the highest.
1 star
2 stars
3 stars
4 stars
5 stars
6 stars
7 stars
8 stars
9 stars
10 stars
16.
Do you use thewww.rideclackamas.org website? If so, please rate your satisfaction on a scale of 1-10, 1 being the lowest score and 10 being the highest.
1 star
2 stars
3 stars
4 stars
5 stars
6 stars
7 stars
8 stars
9 stars
10 stars
17.
Please rate your satisfaction with the following transit services
Very Good
Satisfactory
Needs Improvement
N/A
Buses are on time
Very Good
Satisfactory
Needs Improvement
N/A
Convenient schedules
Very Good
Satisfactory
Needs Improvement
N/A
Easy to read schedules
Very Good
Satisfactory
Needs Improvement
N/A
Park & Rides
Very Good
Satisfactory
Needs Improvement
N/A
Signage
Very Good
Satisfactory
Needs Improvement
N/A
Fares
Very Good
Satisfactory
Needs Improvement
N/A
Please Rate Your Overall Satisfaction
Very Good
Satisfactory
Needs Improvement
N/A
18.
Which improvements might influence you to ride transit more often?
Very Important
Somewhat Important
Not Important
More frequent service
Very Important
Somewhat Important
Not Important
Early service
Very Important
Somewhat Important
Not Important
Later service weekdays
Very Important
Somewhat Important
Not Important
More service on Sunday
Very Important
Somewhat Important
Not Important
More benches/shelters
Very Important
Somewhat Important
Not Important
Convenient parking
Very Important
Somewhat Important
Not Important
Better sidewalks
Very Important
Somewhat Important
Not Important
On board Wi-Fi service
Very Important
Somewhat Important
Not Important
Car/Vanpool
Very Important
Somewhat Important
Not Important
Bike Share
Very Important
Somewhat Important
Not Important
Scooter Rentals
Very Important
Somewhat Important
Not Important
19.
Please add additional comments, concerns, or suggestions regarding the transit services (optional):
20.
As a thank you for participating in this survey we are giving out a monthly pass (it may be any month within the next 12 months). One pass per customer. If you would like to receive one, please include your name and phone number.
Current Progress,
0 of 20 answered