PC1:5 - Attributes of integrity, impartiality, reliability and courtesy

Respecting client's confidentiality and privacy

Avoiding conflicts of interest

Not disclosing fully any fees or payment to be made to you in the procurement of goods or services

Disclosing presents and gifts from suppliers and manufacturers

Avoiding actions under undue influence

Not acting in self-interest

Supporting the least abrasive outcome for all parties

Acting honestly

Keeping the Client informed

Working collaboratively within a team

Handling Client's money

Not issuing Client Progress Reports

Respecting others

Demonstrating favourtism to team members

Not discriminating against anyone