SYDNEY LIGHT RAIL CONSTRUCTION BUSINESS AND RESIDENT SURVEY Question Title * 1. Where is your business located? CBD Surry Hills Moore Park Randwick Kingsford Kensington N/A I'm a resident Question Title * 2. What type of business do you own or work in? Retail Restaurant/Cafe Food/Beverage Professional Services N/A I'm a resident Other (please specify) Question Title * 3. Are you a resident impacted by light rail construction? Yes No Question Title * 4. If you are a resident impacted by light rail where do you live? CBD Surry Hills Moore Park Randwick Kingsford Kensington Question Title * 5. How long have you lived at your current location? Under 12 months 1 - 3 years 3 - 5 years 5 - 10 years 10 - 20 years 20+ years Question Title * 6. If you are a business - How long have you been operating your business at your current location? Under 12 months 1 - 3 years 3 - 5 years 5 - 10 years 10 - 20 years 20+ years Question Title * 7. How many people do you employ? None 1 - 5 5 - 10 10+ Question Title * 8. If you have experienced a decline in revenue in your business how much has revenue declined? 5% - 10% 10% - 20% 20% - 30% 30% - 40% 40% - 50% 50% - 60% More than 60% Question Title * 9. Have you decreased staff numbers as a result of the financial impact on your business caused by light rail construction? Yes No Question Title * 10. When did you first notice an impact on your business? When the traffic and bus routes changed When construction commenced 1 year into the project 2 years into the project Other (please specify) Question Title * 11. What aspects of your business have been disrupted? Goods and service deliveries Power and Water Mail deliveries Parking Engaging Trades and Repairs Rubbish Collection Gas interruption Other (please specify) Question Title * 12. What have you done to help your business cope with the economic impacts of construction? Changed staff from permanent to casual Decreased staff levels Conducted marketing campaigns Offered discounts Approached your landlord for a decrease in rent Changed trading hours Increased your mortgage or overdraft Renovated your business Borrowed money from family or friends Closed the business Other (please specify) Question Title * 13. How would you describe your interactions with Transport for NSW? Below Average Average Good Very Good Below Average Average Good Very Good Question Title * 14. Are you aware of measures that Transport for NSW has taken to lessen the impact on your business or home? Yes No Question Title * 15. If yes, what are they? Local Government help Business Connect Services Business Advisory Services Signage Information sessions Respite accommodation Change of construction work hours Door knocking and flyers Other (please specify) Question Title * 16. Do you believe that measures taken by Transport for NSW to lessen the impact on your business or place of residence have been effective? Yes No Question Title * 17. Has anybody from Transport for NSW, Office of the Small Business Commissioner or their representatives visited you at your home or your business to determine whether you are being impacted by light rail construction? Yes No Question Title * 18. Please rate the impact, where relevant, of light rail construction on your business or home? Least impact Most impact Noise Noise Least impact Noise Noise Noise Noise Noise Noise Noise Noise Noise Most impact Dust Dust Least impact Dust Dust Dust Dust Dust Dust Dust Dust Dust Most impact Lack of foot traffic Lack of foot traffic Least impact Lack of foot traffic Lack of foot traffic Lack of foot traffic Lack of foot traffic Lack of foot traffic Lack of foot traffic Lack of foot traffic Lack of foot traffic Lack of foot traffic Most impact Power cut off Power cut off Least impact Power cut off Power cut off Power cut off Power cut off Power cut off Power cut off Power cut off Power cut off Power cut off Most impact Water cut off Water cut off Least impact Water cut off Water cut off Water cut off Water cut off Water cut off Water cut off Water cut off Water cut off Water cut off Most impact Hoardings blocking your business Hoardings blocking your business Least impact Hoardings blocking your business Hoardings blocking your business Hoardings blocking your business Hoardings blocking your business Hoardings blocking your business Hoardings blocking your business Hoardings blocking your business Hoardings blocking your business Hoardings blocking your business Most impact Damage to property Damage to property Least impact Damage to property Damage to property Damage to property Damage to property Damage to property Damage to property Damage to property Damage to property Damage to property Most impact Loss of parking Loss of parking Least impact Loss of parking Loss of parking Loss of parking Loss of parking Loss of parking Loss of parking Loss of parking Loss of parking Loss of parking Most impact Vibrations Vibrations Least impact Vibrations Vibrations Vibrations Vibrations Vibrations Vibrations Vibrations Vibrations Vibrations Most impact An increase in rats An increase in rats Least impact An increase in rats An increase in rats An increase in rats An increase in rats An increase in rats An increase in rats An increase in rats An increase in rats An increase in rats Most impact Personal safety Personal safety Least impact Personal safety Personal safety Personal safety Personal safety Personal safety Personal safety Personal safety Personal safety Personal safety Most impact Safety of your home or business Safety of your home or business Least impact Safety of your home or business Safety of your home or business Safety of your home or business Safety of your home or business Safety of your home or business Safety of your home or business Safety of your home or business Safety of your home or business Safety of your home or business Most impact Question Title * 19. Have you, your family or employees experienced any physical or mental health challenges as a result of light rail construction's impact on your business or home? Yes No Other (please specify) Question Title * 20. Do you believe that your business will still be operational at the completion of light rail in 2019? Yes No Question Title * 21. Do you believe that you will still be living at the same residence at the completion of light rail in 2019? Yes No Question Title * 22. What do you see as the most effective method for assisting your business to continue to trade up until the end of the light rail project? Compensation A financial rescue package Rental assistance Rates Assistance Energy discounts Question Title * 23. If you would like to receive a copy of the findings of this survey please leave your email address below Done