Satisfaction Survey Your feedback is important to us. Please take a moment to tell us how we are doing: Select the answer that describes whether you agree or disagree with the following 10 statements: Question Title * 1. The physical space of my program (the lobby, waiting rooms, etc) feels inviting and dignified. Strongly Disagree Disagree No Opinion Agree Strongly Agree Strongly Disagree Disagree No Opinion Agree Strongly Agree Additional comments: Question Title * 2. Staff welcome me and help me feel comfortable. Strongly Disagree Disagree No Opinion Agree Strongly Agree Strongly Disagree Disagree No Opinion Agree Strongly Agree Additional comments: Question Title * 3. Staff listen to me and respect my decisions about my treatment and care. Strongly Disagree Disagree No Opinion Agree Strongly Agree Strongly Disagree Disagree No Opinion Agree Strongly Agree Additional comments: Question Title * 4. Staff help me to include people who are important to me in my recovery/treatment planning (such as family, friends, clergy, etc). Strongly Disagree Disagree No Opinion Agree Strongly Agree Strongly Disagree Disagree No Opinion Agree Strongly Agree Additional comments: Question Title * 5. Staff regularly ask me about my interests and things I like to do in my community. Strongly Disagree Disagree No Opinion Agree Strongly Agree Strongly Disagree Disagree No Opinion Agree Strongly Agree Additional comments: Question Title * 6. Staff listen and respond to my cultural experiences, interests, and concerns. Strongly Disagree Disagree No Opinion Agree Strongly Agree Strongly Disagree Disagree No Opinion Agree Strongly Agree Additional comments: Question Title * 7. Staff believe I can recover. Strongly Disagree Disagree No Opinion Agree Strongly Agree Strongly Disagree Disagree No Opinion Agree Strongly Agree Additional comments: Question Title * 8. Staff talk with me about what it would take to complete or exit my program. Strongly Disagree Disagree No Opinion Agree Strongly Agree Strongly Disagree Disagree No Opinion Agree Strongly Agree Additional comments: Question Title * 9. Staff help me keep track of the progress I am making towards my personal goals. Strongly Disagree Disagree No Opinion Agree Strongly Agree Strongly Disagree Disagree No Opinion Agree Strongly Agree Additional comments: Question Title * 10. Staff work hard to help me fulfill my goals. Strongly Disagree Disagree No Opinion Agree Strongly Agree Strongly Disagree Disagree No Opinion Agree Strongly Agree Additional comments: Question Title * 11. Optional: Tell us what program you are participating in Healthy Families ICMS IOTSS JIS Mobile Response Outpatient-Adult Outpatient-Children/Adolescents Partial Care Prevention First Residential RIPTIDE SAIL School Based Senior Guidance Substance Abuse Visitation Other (please specify) Done