Hypertech Wire and Cable, Inc. - Online Customer Satisfaction Survey

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* 1. Overall, how satisfied or dissatisfied are you with Hypertech electrical wires?

Very satisfied

Somewhat satisfied

Neither satisfied nor dissatisfied

Somewhat dissatisfied

Very dissatisfied

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* 2. Which of the following words would you use to describe our electrical wires? Select all that apply.

Reliable

High quality

Useful

Unique

Good value for money

Overpriced

Impractical

Ineffective

Poor quality

Unreliable

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* 3. How well do our products meet your needs and expectations?

Extremely well

Very well

Somewhat well

Not so well

Not at all well

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* 4. How would you rate the quality of our electrical wires?

Very high quality

High quality

Neither high nor low quality

Low quality

Very low quality

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* 5. How responsive have we been to your questions or concerns about our products?

Extremely responsive

Very responsive

Somewhat responsive

Not so responsive

Not at all responsive

Not applicable

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* 6. How long have you been a customer of Hypertech products?

This is my first purchase

Less than six months

Six months to a year

1 - 2 years

3 or more years

I haven't made a purchase yet

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* 7. How likely are you to purchase any of our products again?

Extremely likely

Very likely

Somewhat likely

Not so likely

Not at all likely

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* 8. How likely is it that you would recommend this company to a friend or colleague?

Not at all likely

Extremely likely

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* 9. Do you have any other comments to tell, questions in mind, or concerns for us?

Thank you for your time in evaluating us. We appreciate it very much.