* 1. On average, how often do you visit the library?

* 2. How would you rate each of the following library services?

  Excellent Good Fair Poor Don't Know/Not Applicable
Customer Service
Collection (books, DVDs, music, magazines, newspapers, etc.)
Programs (Story-Time, Summer Reading, etc)
Online Services (website, catalog, research databases, etc.)
ILL (Inter-Library Loan) program
Library policies
Computers, printers, copier, fax
Internet access
Hours of operation
Your overall impression of the library

* 3. How do you typically find out about our library programs? Check all that apply.

* 4. How important is each of the following library services to you?

  Very Important Important Somewhat Important Not Important Don't Know/Not Applicable
Borrowing materials (books, DVDs, music, etc.)
Reference (research assistance from librarians)
Programs (Story-Time, Summer Reading, classes, etc.)
Availability of computers, printers, copier, fax
Help using computers, printers, copier, fax
Study rooms/reading areas
Community meeting rooms
Internet access
ILL (Inter-Library Loan) program
Online services (website, catalog, research databases, etc.)
Newspapers and magazines
Outreach services
Overall, how important is the library to you and your family?

* 5. How old are you?

* 6. What area do you live in?

* 7. What do you value the most about the library?

* 8. How could the library or its services be improved?

* 9. How does the library benefit you or the community?

* 10. We value your feedback. Please provide any additional comments you have about library services.