On average, how often do you visit the library?

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* 1. On average, how often do you visit the library?

How would you rate each of the following library services?

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* 2. How would you rate each of the following library services?

  Excellent Good Fair Poor Don't Know/Not Applicable
Customer Service
Collection (books, DVDs, music, magazines, newspapers, etc.)
Programs (Story-Time, Summer Reading, etc)
Online Services (website, catalog, research databases, etc.)
ILL (Inter-Library Loan) program
Library policies
Computers, printers, copier, fax
Internet access
Facilities
Hours of operation
Your overall impression of the library
How do you typically find out about our library programs? Check all that apply.

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* 3. How do you typically find out about our library programs? Check all that apply.

How important is each of the following library services to you?

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* 4. How important is each of the following library services to you?

  Very Important Important Somewhat Important Not Important Don't Know/Not Applicable
Borrowing materials (books, DVDs, music, etc.)
Reference (research assistance from librarians)
Programs (Story-Time, Summer Reading, classes, etc.)
Availability of computers, printers, copier, fax
Help using computers, printers, copier, fax
Study rooms/reading areas
Community meeting rooms
Internet access
ILL (Inter-Library Loan) program
Online services (website, catalog, research databases, etc.)
Newspapers and magazines
Outreach services
Overall, how important is the library to you and your family?
How old are you?

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* 5. How old are you?

What area do you live in?

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* 6. What area do you live in?

What do you value the most about the library?

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* 7. What do you value the most about the library?

How could the library or its services be improved?

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* 8. How could the library or its services be improved?

How does the library benefit you or the community?

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* 9. How does the library benefit you or the community?

We value your feedback. Please provide any additional comments you have about library services.

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* 10. We value your feedback. Please provide any additional comments you have about library services.

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