What is this survey about? This survey is part of the Hopkins Digital Access Initiative, a community-wide effort to ensure everyone has the digital tools, skills, and support needed to thrive in today's digital world.

How long will it take? Just 5-10 minutes! We'll ask about your current internet access, devices, and experience using technology—including any challenges you face and what solutions might work best for you.

Is my information private? Yes! All responses are anonymous and confidential.

Do I have to answer every question? No—all questions are optional. Answer only what you're comfortable sharing.

Why does my input matter? Your feedback will directly shape the Hopkins Digital Access Plan and help us create solutions that work for our whole community. Thank you for sharing your voice!

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* 1. Do you have internet access at your home? (Select all that apply)

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* 2. If you do not have internet access at your home, what are the main reasons? (Select all that apply)

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* 3. If you do not have internet at home, where do you go to use the internet? (Select all that apply)

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* 4. Which of the following devices do you use most of the time to connect to the internet? (Select all that apply)

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* 5. Do you have access to the devices you need for daily activities (such as communicating with others, accessing services, and shopping)?

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* 6. If you do not have the devices you need for daily activities, what prevents you from getting them? (Select all that apply)

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* 7. What activities do you use the internet to do online?

  USE REGULARLY HOPE TO USE DO NOT USE
General Internet Searching
Communication (emails, video calls, social media)
Education (K-12, higher education, adult education)
Recreation and Enrichment
Healthcare and Telehealth Services
Transportation
Job Searching
Workforce training/ online certification/ vocational training
Online Banking and Financial Management
Online Bill Pay
Shopping
Access Government Services

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* 8. How confident do you feel about your ability to stay safe online?

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* 9. When you have trouble with technology, what do you usually do? (Select all that apply)

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* 10. What type of digital support would be most helpful to you? (Select all that apply)

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* 11. Where would you prefer to get digital help? (Select all that apply)

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* 12. What would make you more likely to participate in learning opportunities to strengthen your digital skills? (Select all that apply)

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* 13. In the past year, has limited access to devices or digital skills affected any of these areas for you? (Select all that apply)

DEMOGRAPHICS
Please tell us more about yourself. The following questions help us see the full picture of digital access across our community and plan for solutions that serve everyone. As with this entire survey, all individual responses are optional and anonymous.

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* 14. What is your connection to Hopkins?

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* 15. What is your age group?

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* 16. What best describes your living situation?

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* 17. Including yourself, how many people live in your household?

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* 18. What is your racial identity or ethnicity? (Select all that apply)

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* 19. What is your primary language - the language you are most comfortable speaking?

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* 20. Is there anything else you'd like to share about digital access, technology challenges, or what would help you and other Hopkins residents?

Thank you for your input!
Every response we receive helps us better understand the real experiences of the Hopkins community. With your input, we can design practical, sustainable solutions that improve digital access and skills for everyone. Your time makes a real difference-thank you!

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