Goodwill Industries of Arkansas Participant Survey 1. Participant Survey Workforce Development- Participant's SurveyPlease Keep in mind the information that you provide during this survey is CONFIDENTIAL. Please be aware that your opinion and responses are very Important to help improve the program. Thank you. Question Title * 1. How did you hear about Goodwill services? Vocational Rehabilitation Agency Developmental Disabilities/Intellectual Disability Agency Mental Health Agency Justice/Correction Agency Department of Social Services Friend/Family Website Goodwill Employee Other (please specify) Question Title * 2. What service/program did you receive from Goodwill? Check all that apply. Hospitality Serv Safe GED/WAGE Computer Basic Money Management Information Technology Advanced Computer Communication Skills Job Search Business Etiquette Effectiveness in Workplace Workplace Ethics Other (please specify) Question Title * 3. Would you recommend Goodwill's programs and services to others? Yes No Please explain your response Question Title * 4. Please respond to the statements below, as they relate to the staff of Goodwill, based on the provided rating scale. Strongly Agree Agree Neutral Disagree Strongly Disagree Treated me with respect and dignity Treated me with respect and dignity Strongly Agree Treated me with respect and dignity Agree Treated me with respect and dignity Neutral Treated me with respect and dignity Disagree Treated me with respect and dignity Strongly Disagree Knowledgeable in job readiness and job search skills Knowledgeable in job readiness and job search skills Strongly Agree Knowledgeable in job readiness and job search skills Agree Knowledgeable in job readiness and job search skills Neutral Knowledgeable in job readiness and job search skills Disagree Knowledgeable in job readiness and job search skills Strongly Disagree Job Coach was easy to reach when I had a question Job Coach was easy to reach when I had a question Strongly Agree Job Coach was easy to reach when I had a question Agree Job Coach was easy to reach when I had a question Neutral Job Coach was easy to reach when I had a question Disagree Job Coach was easy to reach when I had a question Strongly Disagree Helped guide me through the program Helped guide me through the program Strongly Agree Helped guide me through the program Agree Helped guide me through the program Neutral Helped guide me through the program Disagree Helped guide me through the program Strongly Disagree Question Title * 5. How comfortable do you feel on finding employment through the program? Poor Fair Neutral Good Excellent Question Title * 6. Overall, how would you rate your experience at Goodwill Industries of Arkansas? Poor Fair Neutral Good Excellent Question Title * 7. Are there any services you were not able to use/access while at Goodwill? Please explain. Question Title * 8. Who was your assigned Job Coach/Career Specialist? Question Title * 9. Please respond to the statement below, using the provided rating scale. Poor Fair Neutral Good Excellent Did not attend program Access & experience in the WAGE/GED program was Access & experience in the WAGE/GED program was Poor Access & experience in the WAGE/GED program was Fair Access & experience in the WAGE/GED program was Neutral Access & experience in the WAGE/GED program was Good Access & experience in the WAGE/GED program was Excellent Access & experience in the WAGE/GED program was Did not attend program Question Title * 10. Did you access any Family Strengthening services while at Goodwill? (i.e financial planning, budgeting, housing assistance, Medicaid/Medicare, foodstamps, etc.) Yes No Comments Question Title * 11. What assistance did you receive from the Career Services Center? Resume Job Search Computer Access Classes I did not attend any services Other (please specify) Question Title * 12. Who was the staff member(s) that assisted you in the Career Services Center? Question Title * 13. Please respond to the statement below on behalf of Career Service Center's staff, using the provided rating scale. Poor Fair Neutral Good Excellent Their ability on assisting my needs Their ability on assisting my needs Poor Their ability on assisting my needs Fair Their ability on assisting my needs Neutral Their ability on assisting my needs Good Their ability on assisting my needs Excellent Question Title * 14. Are you currently working? Yes No Question Title * 15. Is there anything you would like to share with us about your experience at Goodwill? Please write comment below. Done