Companion Animal Hospital Client Survey 2020 Question Title * 1. How satisfied were you with your overall experience? Very satisfied Satisfied Somewhat satisfied Somewhat dissatisfied Dissatisfied Very dissatisfied OK Question Title * 2. How knowledgeable were the staff who assisted you? Extremely knowledgeable Very knowledgeable Somewhat knowledgeable Not so knowledgeable Not at all knowledgeable OK Question Title * 3. How long was your wait time to see Dr. Long? Much shorter than expected Shorter than expected About what I expected Longer than expected Much longer than expected OK Question Title * 4. Based on your interaction with our team, how likely is it that you would recommend Companion Animal Hospital to a friend or colleague? 0 100 Clear i We adjusted the number you entered based on the slider’s scale. OK Question Title * 5. What kind of posts would you like to see more or less of on our Facebook Page? OK Question Title * 6. Would you like to see Companion Animal Hospital on any other social media? Yes, Twitter please Yes, Instagram please OK Question Title * 7. Do you re-order your food/prescriptions online on our website? Yes No Yes, but I have feedback to help make online re-ordering better: OK Question Title * 8. Would you use a Companion Animal Hospital online store to shop for your food, prescriptions & pet supplies (note: items could be shopped for online, but would still require pick up in clinc) Yes No Yes, but I have thoughts or questions about shopping online with Companion Animal Hospital: OK Question Title * 9. Did the clinic provide a warm, welcoming environment? Yes No N/A OK Question Title * 10. Do you have any other comments, questions or thoughts on what we could do differently to advance our care for you and your family this year? OK DONE