How satisfied are you with the wait to get an appointment?

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* 1. How satisfied are you with the wait to get an appointment?

How satisfied are you with the convenience of the office location?

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* 2. How satisfied are you with the convenience of the office location?

How satisfied are you with getting through to the office by phone?

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* 3. How satisfied are you with getting through to the office by phone?

How satisfied are you with the length of time waiting at the office to be seen?

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* 4. How satisfied are you with the length of time waiting at the office to be seen?

How satisfied are you with the time spent with the provider your child saw?

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* 5. How satisfied are you with the time spent with the provider your child saw?

How would you rate the provider's ability to educate you on your child's current condition/illness?

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* 6. How would you rate the provider's ability to educate you on your child's current condition/illness?

How well do you feel like the provider has provided you with resources that help with managing your child's care?

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* 7. How well do you feel like the provider has provided you with resources that help with managing your child's care?

The personal manner (courtesy, respect, sensitivity, friendliness) of the provider you saw?

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* 8. The personal manner (courtesy, respect, sensitivity, friendliness) of the provider you saw?

How would you rate the provider's sensitivity to your child's special needs or concerns?

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* 9. How would you rate the provider's sensitivity to your child's special needs or concerns?

How do you feel about the quality of the visit overall?

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* 10. How do you feel about the quality of the visit overall?

If you could go anywhere to get healthcare for your child, would you choose this practice or would you prefer to go somewhere else?

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* 11. If you could go anywhere to get healthcare for your child, would you choose this practice or would you prefer to go somewhere else?

I am delighted with everything about this practice because my expectations for service and quality of care are met or exceeded.

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* 12. I am delighted with everything about this practice because my expectations for service and quality of care are met or exceeded.

In the last 12 months, how many times have you gone to the emergency room for your child's care?

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* 13. In the last 12 months, how many times have you gone to the emergency room for your child's care?

In the last 12 months, was it always easy to get a referral to a specialist when you felt like your child needed one?

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* 14. In the last 12 months, was it always easy to get a referral to a specialist when you felt like your child needed one?

In the last 12 months, how often did your child get to see the provider that you wanted?

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* 15. In the last 12 months, how often did your child get to see the provider that you wanted?

Are you able to get appointments for your child when you choose?

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* 16. Are you able to get appointments for your child when you choose?

Is there anything our practice can do to improve the care and services for you and your family?

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* 17. Is there anything our practice can do to improve the care and services for you and your family?

Would you recommend this practice to others?

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* 18. Would you recommend this practice to others?

What county do you live in?

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* 19. What county do you live in?

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