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As a member of the Trust the Purchasing Team recently worked with you.

We are keen to establish your thoughts on the range and quality of support you received in order to inform our future activities.

Your response will be used to review and assess our effectiveness and to ensure a high quality service is
provided to all our clients. Thank you for your co-operation.

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* 1. At the outset of the project I took the time to understand the procurement process with the Purchasing Lead.

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* 2. Procurement staff were both easily accessible during the Project and responded promptly to contact from you.

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* 3. I (or my directorate) provided all the project information required by Procurement in a timely manner to ensure timelines were met.

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* 4. You were informed of the various stages of the Procurement process to ensure that you felt appropriately involved.

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* 5. You felt consulted and supported throughout the Project.

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* 6. Procurement staff conducted themselves in a professional manner during the course of the Project. They were credible and authoritative.

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* 7. You were given the opportunity to raise any concerns or make suggestions during the course of the Project.

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* 8. The advice given by Procurement staff was both practical and realistic.

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* 9. The project delivered the results and quality that were agreed at the beginning of the project.

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* 10. The key project timelines were met.

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* 11. Please give any comments about the project

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