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Vital Images IT Support Survey Version 2

1. IT Support Survey

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Thank you for filling out the survey. This will help ensure that IT can provide the best service possible.

Question Title

* 1. Your Name

Question Title

* 2. Please Respond

	Very Satisfied	Satisfied	Neutral	Dissatisfied	Very Dissatisfied
The issue was resolved in a timely manner	The issue was resolved in a timely manner Very Satisfied	The issue was resolved in a timely manner Satisfied	The issue was resolved in a timely manner Neutral	The issue was resolved in a timely manner Dissatisfied	The issue was resolved in a timely manner Very Dissatisfied
The resolution provided by the helpdesk fixed the issue	The resolution provided by the helpdesk fixed the issue Very Satisfied	The resolution provided by the helpdesk fixed the issue Satisfied	The resolution provided by the helpdesk fixed the issue Neutral	The resolution provided by the helpdesk fixed the issue Dissatisfied	The resolution provided by the helpdesk fixed the issue Very Dissatisfied
The helpdesk technician was knowledgeable and courteous	The helpdesk technician was knowledgeable and courteous Very Satisfied	The helpdesk technician was knowledgeable and courteous Satisfied	The helpdesk technician was knowledgeable and courteous Neutral	The helpdesk technician was knowledgeable and courteous Dissatisfied	The helpdesk technician was knowledgeable and courteous Very Dissatisfied
The time before you were first notified that IT working on the issue	The time before you were first notified that IT working on the issue Very Satisfied	The time before you were first notified that IT working on the issue Satisfied	The time before you were first notified that IT working on the issue Neutral	The time before you were first notified that IT working on the issue Dissatisfied	The time before you were first notified that IT working on the issue Very Dissatisfied

Question Title

* 3. Comments or Suggestions (Optional)