AIDR Community Engagement, Communication and Inclusion Handbook Survey

Would you like to contribute to the development of a national Community Engagement, Communication and Inclusion Handbook?

This survey will inform the development of the new handbook and is divided into 6 sections:

A. National Strategy for Disaster Resilience: Community Engagement Framework Handbook
B. Emergency Managers’ Guidelines for Communicating with People with a Disability
C. Guidelines for Emergency Management in Culturally and Linguistically Diverse Communities
D. Handbook structure and content
E. Community engagement, communication and inclusion experiences and challenges
F. Demographics – (your profile)

Both users and non-users of the handbooks and manuals are invited to participate.

This survey is being conducted by the Australian Institute for Disaster Resilience. Taking part is anonymous and should take about 10 minutes.

Thank you for your support.

Ella

Ella Wilkinson – Project Officer
Australian Institute for Disaster Resilience
ella.wilkinson@aidr.org.au https://knowledge.aidr.org.au/

Background

The new Community Engagement, Communication and Inclusion Handbook is being developed as part of the Australian Disaster Resilience Handbook Collection 2019-20. It will incorporate a review of the following handbooks and manuals:

- National Strategy for Disaster Resilience (NSDR): Community Engagement Framework (AIDR 2013)
- Emergency Managers’ Guidelines for Communicating with People with a Disability (AIDR 2013)
- Guidelines for Emergency Management in Culturally and Linguistically Diverse Communities (AIDR 2007)

All handbooks and manuals can be viewed on the AIDR knowledge hub at https://knowledge.aidr.org.au/collections/handbook-collection/.

Question Title

* 1. Have you heard of the Australian Disaster Resilience Handbook Collection (formerly the AEMI handbooks and manuals)?

Yes

A. National Strategy for Disaster Resilience: Community Engagement Framework Handbook

Question Title

* 2. Have you heard of the NSDR: Community Engagement Framework Handbook (AIDR 2013)?

Yes

Question Title

* 3. Do you use the NSDR: Community Engagement Framework Handbook (AIDR 2013) in your work?

Yes

Question Title

* 4. How do you use the NSDR: Community Engagement Framework Handbook (AIDR 2013) in your work? Please select all that apply.

During an emergency

During the planning process

Other (free text field)

I don’t use the handbook

Please provide further comment if you would like.

Question Title

* 5. Where else outside of your work do you use the NSDR: Community Engagement Framework Handbook (AIDR 2013)?

Question Title

* 6. To what extent do you agree with the following statements on the NSDR: Community Engagement Framework Handbook (AIDR 2013)? Please select N/A if you don’t use the handbook.

	Strongly agree	Agree	Disagree	Strongly disagree	N/A
It is a useful tool for planning	It is a useful tool for planning Strongly agree	It is a useful tool for planning Agree	It is a useful tool for planning Disagree	It is a useful tool for planning Strongly disagree	It is a useful tool for planning N/A
It is a useful source of information/advice	It is a useful source of information/advice Strongly agree	It is a useful source of information/advice Agree	It is a useful source of information/advice Disagree	It is a useful source of information/advice Strongly disagree	It is a useful source of information/advice N/A
It is a useful education/training tool	It is a useful education/training tool Strongly agree	It is a useful education/training tool Agree	It is a useful education/training tool Disagree	It is a useful education/training tool Strongly disagree	It is a useful education/training tool N/A
It is an unbiased synthesis of expert opinion	It is an unbiased synthesis of expert opinion Strongly agree	It is an unbiased synthesis of expert opinion Agree	It is an unbiased synthesis of expert opinion Disagree	It is an unbiased synthesis of expert opinion Strongly disagree	It is an unbiased synthesis of expert opinion N/A
It is likely to improve coordination between organisations	It is likely to improve coordination between organisations Strongly agree	It is likely to improve coordination between organisations Agree	It is likely to improve coordination between organisations Disagree	It is likely to improve coordination between organisations Strongly disagree	It is likely to improve coordination between organisations N/A
It is likely to support implementation of community engagement plans	It is likely to support implementation of community engagement plans Strongly agree	It is likely to support implementation of community engagement plans Agree	It is likely to support implementation of community engagement plans Disagree	It is likely to support implementation of community engagement plans Strongly disagree	It is likely to support implementation of community engagement plans N/A
It is likely to reduce costs of planning and implementation	It is likely to reduce costs of planning and implementation Strongly agree	It is likely to reduce costs of planning and implementation Agree	It is likely to reduce costs of planning and implementation Disagree	It is likely to reduce costs of planning and implementation Strongly disagree	It is likely to reduce costs of planning and implementation N/A
It is likely to increase costs of planning and implementation	It is likely to increase costs of planning and implementation Strongly agree	It is likely to increase costs of planning and implementation Agree	It is likely to increase costs of planning and implementation Disagree	It is likely to increase costs of planning and implementation Strongly disagree	It is likely to increase costs of planning and implementation N/A
It is a key tool for those who are new to community engagement	It is a key tool for those who are new to community engagement Strongly agree	It is a key tool for those who are new to community engagement Agree	It is a key tool for those who are new to community engagement Disagree	It is a key tool for those who are new to community engagement Strongly disagree	It is a key tool for those who are new to community engagement N/A
It represents national principles and practice	It represents national principles and practice Strongly agree	It represents national principles and practice Agree	It represents national principles and practice Disagree	It represents national principles and practice Strongly disagree	It represents national principles and practice N/A

Question Title

* 7. Which of the following statements do you recognise as potential barriers to effectively using the current the NSDR: Community Engagement Framework Handbook (AIDR 2013)?
If you select any of the below, please specify the manual section you’re referring to and provide an overview of how it could be improved.

Parts of the handbook are poorly developed

Parts of the handbook are outdated

The language used in parts of the handbook is too technical

It is impractical to refer to the handbook when necessary

The handbook is difficult to translate into operational procedures and guidelines

Training opportunities are not adequately available, accessible or affordable enough

Practitioners are unaware of the handbook

Disaster and emergency management practitioners do not use the handbook

Better documents exist as alternatives

Please provide further comment if you would like.

Question Title

* 8. If you selected any of the above, please specify the handbook section you’re referring to and provide an overview of how it could be improved.

B. Emergency Managers’ Guidelines for Communicating with People with a Disability

Question Title

* 9. Have you heard of the Communicating with People with a Disability Handbook (AIDR 2013)?

Yes

Question Title

* 10. Do you use the Communicating with People with a Disability Handbook (AIDR 2013) in your work?

Yes

Question Title

* 11. How do you use the Communicating with People with a Disability Handbook (AIDR 2013) in your work? Please select all that apply.

During an emergency

During the planning process

During recovery

Other (free text field)

I don’t use the handbook

Please provide further comment if you would like.

Question Title

* 12. Where else outside of your work do you use the Communicating with People with a Disability Handbook (AIDR 2013)?

Question Title

* 13. To what extent do you agree with the following statements on the Communicating with People with a Disability Handbook (AIDR 2013)? Please select N/A if you don’t use the handbook.

	Strongly agree	Agree	Disagree	Strongly disagree	N/A
It is a useful tool for planning	It is a useful tool for planning Strongly agree	It is a useful tool for planning Agree	It is a useful tool for planning Disagree	It is a useful tool for planning Strongly disagree	It is a useful tool for planning N/A
It is a useful source of information/advice	It is a useful source of information/advice Strongly agree	It is a useful source of information/advice Agree	It is a useful source of information/advice Disagree	It is a useful source of information/advice Strongly disagree	It is a useful source of information/advice N/A
It is a useful education/training tool	It is a useful education/training tool Strongly agree	It is a useful education/training tool Agree	It is a useful education/training tool Disagree	It is a useful education/training tool Strongly disagree	It is a useful education/training tool N/A
It is an unbiased synthesis of expert opinion	It is an unbiased synthesis of expert opinion Strongly agree	It is an unbiased synthesis of expert opinion Agree	It is an unbiased synthesis of expert opinion Disagree	It is an unbiased synthesis of expert opinion Strongly disagree	It is an unbiased synthesis of expert opinion N/A
It is likely to improve coordination between organisations	It is likely to improve coordination between organisations Strongly agree	It is likely to improve coordination between organisations Agree	It is likely to improve coordination between organisations Disagree	It is likely to improve coordination between organisations Strongly disagree	It is likely to improve coordination between organisations N/A
It is likely to support implementation of communicating with people with a disability planning	It is likely to support implementation of communicating with people with a disability planning Strongly agree	It is likely to support implementation of communicating with people with a disability planning Agree	It is likely to support implementation of communicating with people with a disability planning Disagree	It is likely to support implementation of communicating with people with a disability planning Strongly disagree	It is likely to support implementation of communicating with people with a disability planning N/A
It is likely to reduce costs of planning and implementation	It is likely to reduce costs of planning and implementation Strongly agree	It is likely to reduce costs of planning and implementation Agree	It is likely to reduce costs of planning and implementation Disagree	It is likely to reduce costs of planning and implementation Strongly disagree	It is likely to reduce costs of planning and implementation N/A
It is likely to increase costs of planning and implementation	It is likely to increase costs of planning and implementation Strongly agree	It is likely to increase costs of planning and implementation Agree	It is likely to increase costs of planning and implementation Disagree	It is likely to increase costs of planning and implementation Strongly disagree	It is likely to increase costs of planning and implementation N/A
It is a key tool for those who are new to communicating with people with a disability	It is a key tool for those who are new to communicating with people with a disability Strongly agree	It is a key tool for those who are new to communicating with people with a disability Agree	It is a key tool for those who are new to communicating with people with a disability Disagree	It is a key tool for those who are new to communicating with people with a disability Strongly disagree	It is a key tool for those who are new to communicating with people with a disability N/A
It represents national principles and practice	It represents national principles and practice Strongly agree	It represents national principles and practice Agree	It represents national principles and practice Disagree	It represents national principles and practice Strongly disagree	It represents national principles and practice N/A

Question Title

* 14. Which of the following statements do you recognise as potential barriers to effectively using the current Communicating with People with a Disability Handbook (AIDR 2013)? Please select all that apply.

Parts of the handbook are poorly developed

Parts of the handbook are outdated

The language used in parts of the handbook is too technical

It is impractical to refer to the handbook when necessary

The handbook is difficult to translate into operational procedures and guidelines

Training opportunities are not adequately available, accessible or affordable enough

Practitioners are unaware of the handbook

Disaster and emergency management practitioners do not use the handbook

Better documents exist as alternatives

Please provide further comment if you would like.

Question Title

* 15. If you selected any of the above, please specify the handbook section you’re referring to and provide an overview of how it could be improved.

C. Guidelines for Emergency Management in Culturally and Linguistically Diverse Communities

Question Title

* 16. Have you heard of the Guidelines for Emergency Management in Culturally and Linguistically Diverse (CALD) Communities (AIDR 2007)?

Yes

Question Title

* 17. Do you use Guidelines for Emergency Management in CALD Communities (AIDR 2007) in your work?

Yes

Question Title

* 18. How do you use the Guidelines for Emergency Management in CALD Communities (AIDR 2007) in your work? Please select all that apply.

During an emergency

During the planning process

Other (free text field)

I don’t use the handbook

Please provide further comment if you would like.

Question Title

* 19. Where else outside of your work do you use the Guidelines for Emergency Management in CALD Communities (AIDR 2007)?

Question Title

* 20. To what extent do you agree with the following statements on the Guidelines for Emergency Management in CALD Communities (AIDR 2007)?
Please select N/A if you don’t use the manual.

	Strongly agree	Agree	Disagree	Strongly disagree	N/A
It is a useful source of information/advice	It is a useful source of information/advice Strongly agree	It is a useful source of information/advice Agree	It is a useful source of information/advice Disagree	It is a useful source of information/advice Strongly disagree	It is a useful source of information/advice N/A
It is a useful tool for planning	It is a useful tool for planning Strongly agree	It is a useful tool for planning Agree	It is a useful tool for planning Disagree	It is a useful tool for planning Strongly disagree	It is a useful tool for planning N/A
It is a useful education/training tool	It is a useful education/training tool Strongly agree	It is a useful education/training tool Agree	It is a useful education/training tool Disagree	It is a useful education/training tool Strongly disagree	It is a useful education/training tool N/A
It is an unbiased synthesis of expert opinion	It is an unbiased synthesis of expert opinion Strongly agree	It is an unbiased synthesis of expert opinion Agree	It is an unbiased synthesis of expert opinion Disagree	It is an unbiased synthesis of expert opinion Strongly disagree	It is an unbiased synthesis of expert opinion N/A
It is likely to improve coordination between organisations	It is likely to improve coordination between organisations Strongly agree	It is likely to improve coordination between organisations Agree	It is likely to improve coordination between organisations Disagree	It is likely to improve coordination between organisations Strongly disagree	It is likely to improve coordination between organisations N/A
It is likely to support implementation of Emergency Management in CALD Communities planning	It is likely to support implementation of Emergency Management in CALD Communities planning Strongly agree	It is likely to support implementation of Emergency Management in CALD Communities planning Agree	It is likely to support implementation of Emergency Management in CALD Communities planning Disagree	It is likely to support implementation of Emergency Management in CALD Communities planning Strongly disagree	It is likely to support implementation of Emergency Management in CALD Communities planning N/A
It is likely to reduce costs of planning and implementation	It is likely to reduce costs of planning and implementation Strongly agree	It is likely to reduce costs of planning and implementation Agree	It is likely to reduce costs of planning and implementation Disagree	It is likely to reduce costs of planning and implementation Strongly disagree	It is likely to reduce costs of planning and implementation N/A
It is likely to increase costs of planning and implementation	It is likely to increase costs of planning and implementation Strongly agree	It is likely to increase costs of planning and implementation Agree	It is likely to increase costs of planning and implementation Disagree	It is likely to increase costs of planning and implementation Strongly disagree	It is likely to increase costs of planning and implementation N/A
It is a key tool for those who are new to disaster resilience and emergency management	It is a key tool for those who are new to disaster resilience and emergency management Strongly agree	It is a key tool for those who are new to disaster resilience and emergency management Agree	It is a key tool for those who are new to disaster resilience and emergency management Disagree	It is a key tool for those who are new to disaster resilience and emergency management Strongly disagree	It is a key tool for those who are new to disaster resilience and emergency management N/A
It represents national principles and practice	It represents national principles and practice Strongly agree	It represents national principles and practice Agree	It represents national principles and practice Disagree	It represents national principles and practice Strongly disagree	It represents national principles and practice N/A

Question Title

* 21. Which of the following statements do you recognise as potential barriers to effectively using the current Guidelines for Emergency Management in CALD Communities (AIDR 2007)? Please select all that apply.

Parts of the manual are poorly developed

Parts of the manual are outdated

The language used in parts of the manual is too technical

It is impractical to refer to the manual when necessary

The manual is difficult to translate into operational procedures and guidelines

Training opportunities are not adequately available, accessible or affordable enough

Practitioners are unaware of the manual

Disaster and emergency management practitioners do not use the manual

Better documents exist as alternatives

Other (please specify)

Question Title

* 22. If you selected any of the above, please specify the manual section you’re referring to and provide an overview of how it could be improved.

D. Handbook structure and content

Question Title

* 23. For each of the handbooks/manual listed below, please indicate the extent to which you agree or disagree with the following statement:

“This handbook/manual covers all the essential information and themes”.

Please select N/A if you don’t use the handbook/manual, or for any sections you aren’t familiar with.

	Strongly agree	Agree	Disagree	Strongly disagree	N/A
NSDR: Community Engagement Framework (AIDR 2013)	NSDR: Community Engagement Framework (AIDR 2013) Strongly agree	NSDR: Community Engagement Framework (AIDR 2013) Agree	NSDR: Community Engagement Framework (AIDR 2013) Disagree	NSDR: Community Engagement Framework (AIDR 2013) Strongly disagree	NSDR: Community Engagement Framework (AIDR 2013) N/A
Communicating with People with a Disability Handbook (AIDR 2013)	Communicating with People with a Disability Handbook (AIDR 2013) Strongly agree	Communicating with People with a Disability Handbook (AIDR 2013) Agree	Communicating with People with a Disability Handbook (AIDR 2013) Disagree	Communicating with People with a Disability Handbook (AIDR 2013) Strongly disagree	Communicating with People with a Disability Handbook (AIDR 2013) N/A
Guidelines for Emergency Management in Culturally and Linguistically Diverse (CALD) Communities (AIDR 2007)	Guidelines for Emergency Management in Culturally and Linguistically Diverse (CALD) Communities (AIDR 2007) Strongly agree	Guidelines for Emergency Management in Culturally and Linguistically Diverse (CALD) Communities (AIDR 2007) Agree	Guidelines for Emergency Management in Culturally and Linguistically Diverse (CALD) Communities (AIDR 2007) Disagree	Guidelines for Emergency Management in Culturally and Linguistically Diverse (CALD) Communities (AIDR 2007) Strongly disagree	Guidelines for Emergency Management in Culturally and Linguistically Diverse (CALD) Communities (AIDR 2007) N/A

Question Title

* 24. If you selected ‘disagree’ or ‘strongly disagree’ for any of the above, please specify the handbook/manual you’re referring to and the missing information.

Question Title

* 25. To what extent do you agree that the following cross-cutting themes should be included in the new Community Engagement, Communication and Inclusion Handbook?
Please select N/A if you don’t use the handbook.

	Strongly agree	Agree	Disagree	Strongly disagree	Don't know or N/A
People with disabilities	People with disabilities Strongly agree	People with disabilities Agree	People with disabilities Disagree	People with disabilities Strongly disagree	People with disabilities Don't know or N/A
Gender	Gender Strongly agree	Gender Agree	Gender Disagree	Gender Strongly disagree	Gender Don't know or N/A
Youth	Youth Strongly agree	Youth Agree	Youth Disagree	Youth Strongly disagree	Youth Don't know or N/A
Culturally and Linguistically Diverse Communities	Culturally and Linguistically Diverse Communities Strongly agree	Culturally and Linguistically Diverse Communities Agree	Culturally and Linguistically Diverse Communities Disagree	Culturally and Linguistically Diverse Communities Strongly disagree	Culturally and Linguistically Diverse Communities Don't know or N/A
LGBTIQ+	LGBTIQ+ Strongly agree	LGBTIQ+ Agree	LGBTIQ+ Disagree	LGBTIQ+ Strongly disagree	LGBTIQ+ Don't know or N/A
Psychosocial	Psychosocial Strongly agree	Psychosocial Agree	Psychosocial Disagree	Psychosocial Strongly disagree	Psychosocial Don't know or N/A
Environment	Environment Strongly agree	Environment Agree	Environment Disagree	Environment Strongly disagree	Environment Don't know or N/A
Climate change and disaster risk reduction	Climate change and disaster risk reduction Strongly agree	Climate change and disaster risk reduction Agree	Climate change and disaster risk reduction Disagree	Climate change and disaster risk reduction Strongly disagree	Climate change and disaster risk reduction Don't know or N/A
Urban	Urban Strongly agree	Urban Agree	Urban Disagree	Urban Strongly disagree	Urban Don't know or N/A
Rural, Regional, Remote	Rural, Regional, Remote Strongly agree	Rural, Regional, Remote Agree	Rural, Regional, Remote Disagree	Rural, Regional, Remote Strongly disagree	Rural, Regional, Remote Don't know or N/A
Monitoring & Evaluation	Monitoring & Evaluation Strongly agree	Monitoring & Evaluation Agree	Monitoring & Evaluation Disagree	Monitoring & Evaluation Strongly disagree	Monitoring & Evaluation Don't know or N/A
Sustainable Development Goals	Sustainable Development Goals Strongly agree	Sustainable Development Goals Agree	Sustainable Development Goals Disagree	Sustainable Development Goals Strongly disagree	Sustainable Development Goals Don't know or N/A
Sendai Framework	Sendai Framework Strongly agree	Sendai Framework Agree	Sendai Framework Disagree	Sendai Framework Strongly disagree	Sendai Framework Don't know or N/A

Question Title

* 26. For any themes where you selected ‘disagree’ or ‘strongly disagree’, please specify the theme and a reason why it shouldn’t be included.

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* 27. Are there any cross-cutting themes that should be included?

Question Title

* 28. To what extent do you agree with the following statements on the resources in the Annexes [applicable only to Communicating to People with a Disability (AIDR 2013) & Guidelines for Emergency Management in CALD communities (AIDR 2007)]?

	Strongly agree	Agree	Disagree	Strongly disagree	Don't know or N/A
The resources are useful	The resources are useful Strongly agree	The resources are useful Agree	The resources are useful Disagree	The resources are useful Strongly disagree	The resources are useful Don't know or N/A
The resources are precise/specific enough	The resources are precise/specific enough Strongly agree	The resources are precise/specific enough Agree	The resources are precise/specific enough Disagree	The resources are precise/specific enough Strongly disagree	The resources are precise/specific enough Don't know or N/A
The resources are accessible and adoptable	The resources are accessible and adoptable Strongly agree	The resources are accessible and adoptable Agree	The resources are accessible and adoptable Disagree	The resources are accessible and adoptable Strongly disagree	The resources are accessible and adoptable Don't know or N/A
The resources consider different contexts	The resources consider different contexts Strongly agree	The resources consider different contexts Agree	The resources consider different contexts Disagree	The resources consider different contexts Strongly disagree	The resources consider different contexts Don't know or N/A
The resources are out of date	The resources are out of date Strongly agree	The resources are out of date Agree	The resources are out of date Disagree	The resources are out of date Strongly disagree	The resources are out of date Don't know or N/A

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* 29. Please provide more detail in relation to any responses where you selected ‘disagree’ or ‘strongly disagree’.

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* 30. Are there any other resources that you think would be useful to include in an annex or as a separate tool to support use of the Community Engagement, Communication and Inclusion Handbook?

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* 31. Please add link(s) to any essential documents you think should be considered in the development of the new Community Engagement, Communication and Inclusion Handbook in the box below.

E. Community engagement, communication and inclusion experiences and challenges

Question Title

* 32. Are there any challenges you currently experience in your work/involvement in community engagement, communication and inclusion that you would like to see addressed or more adequately addressed in the Community Engagement, Communication and Inclusion Handbook? Please be as specific as you can.

F. Demographics – (your profile)

Question Title

* 33. Which of the following profiles best describe your current job situation? Select all that apply.

Disaster / emergency management practitioner

Emergency Services Volunteer

Volunteer – other

Business sector

Community sector

Community member

Communications, social media specialist

Consultant

Education sector - trainer, teacher, professor, learning expert

Human resources management

Monitoring & evaluation expert

Policy/advocacy expert

Researcher

Student (all levels)

Technical, sectoral, subject matter expert

Other (please specify)

Question Title

* 34. Which of the following categories best describes the organisations/agencies you work/volunteer for?
Tick all that apply.

Emergency services agency

Community organisation

NGO, not-for-profit, for-purpose

Commonwealth government

State government

Local government

School, university, training institution

Independent, self-employed

Private company

Unemployed

Other (please specify)

Question Title

* 35. Which Australian state/territory does your organisation cover?

Question Title

* 36. How long have you been involved in the disaster resilience / emergency management sector?

0-5 years

6-10 years

11 and more years

I don’t work in this sector

Thank you for completing our survey!

If you would like to receive the results of the survey, please contact us:

If you would like to nominate yourself or someone else from your organisation to be on the handbook review working group, please contact us enquiries@aidr.org.au

AIDR Community Engagement, Communication and Inclusion Handbook Survey

Question Title

* 1. Have you heard of the Australian Disaster Resilience Handbook Collection (formerly the AEMI handbooks and manuals)?

Question Title

* 2. Have you heard of the NSDR: Community Engagement Framework Handbook (AIDR 2013)?

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* 3. Do you use the NSDR: Community Engagement Framework Handbook (AIDR 2013) in your work?

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* 4. How do you use the NSDR: Community Engagement Framework Handbook (AIDR 2013) in your work? Please select all that apply.

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* 5. Where else outside of your work do you use the NSDR: Community Engagement Framework Handbook (AIDR 2013)?

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* 6. To what extent do you agree with the following statements on the NSDR: Community Engagement Framework Handbook (AIDR 2013)? Please select N/A if you don’t use the handbook.

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* 8. If you selected any of the above, please specify the handbook section you’re referring to and provide an overview of how it could be improved.

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* 9. Have you heard of the Communicating with People with a Disability Handbook (AIDR 2013)?

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* 10. Do you use the Communicating with People with a Disability Handbook (AIDR 2013) in your work?

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* 11. How do you use the Communicating with People with a Disability Handbook (AIDR 2013) in your work? Please select all that apply.

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* 12. Where else outside of your work do you use the Communicating with People with a Disability Handbook (AIDR 2013)?

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* 13. To what extent do you agree with the following statements on the Communicating with People with a Disability Handbook (AIDR 2013)? Please select N/A if you don’t use the handbook.

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* 14. Which of the following statements do you recognise as potential barriers to effectively using the current Communicating with People with a Disability Handbook (AIDR 2013)? Please select all that apply.

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* 15. If you selected any of the above, please specify the handbook section you’re referring to and provide an overview of how it could be improved.

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* 16. Have you heard of the Guidelines for Emergency Management in Culturally and Linguistically Diverse (CALD) Communities (AIDR 2007)?

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* 17. Do you use Guidelines for Emergency Management in CALD Communities (AIDR 2007) in your work?

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* 18. How do you use the Guidelines for Emergency Management in CALD Communities (AIDR 2007) in your work? Please select all that apply.

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* 19. Where else outside of your work do you use the Guidelines for Emergency Management in CALD Communities (AIDR 2007)?

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* 20. To what extent do you agree with the following statements on the Guidelines for Emergency Management in CALD Communities (AIDR 2007)?Please select N/A if you don’t use the manual.

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* 21. Which of the following statements do you recognise as potential barriers to effectively using the current Guidelines for Emergency Management in CALD Communities (AIDR 2007)? Please select all that apply.

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* 22. If you selected any of the above, please specify the manual section you’re referring to and provide an overview of how it could be improved.

Question Title

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* 24. If you selected ‘disagree’ or ‘strongly disagree’ for any of the above, please specify the handbook/manual you’re referring to and the missing information.

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* 25. To what extent do you agree that the following cross-cutting themes should be included in the new Community Engagement, Communication and Inclusion Handbook?Please select N/A if you don’t use the handbook.

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* 26. For any themes where you selected ‘disagree’ or ‘strongly disagree’, please specify the theme and a reason why it shouldn’t be included.

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* 27. Are there any cross-cutting themes that should be included?

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* 28. To what extent do you agree with the following statements on the resources in the Annexes [applicable only to Communicating to People with a Disability (AIDR 2013) & Guidelines for Emergency Management in CALD communities (AIDR 2007)]?

Question Title

* 29. Please provide more detail in relation to any responses where you selected ‘disagree’ or ‘strongly disagree’.

Question Title

* 30. Are there any other resources that you think would be useful to include in an annex or as a separate tool to support use of the Community Engagement, Communication and Inclusion Handbook?

Question Title

* 31. Please add link(s) to any essential documents you think should be considered in the development of the new Community Engagement, Communication and Inclusion Handbook in the box below.

Question Title

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* 33. Which of the following profiles best describe your current job situation? Select all that apply.

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* 34. Which of the following categories best describes the organisations/agencies you work/volunteer for? Tick all that apply.

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* 35. Which Australian state/territory does your organisation cover?

Question Title

* 36. How long have you been involved in the disaster resilience / emergency management sector?

* 20. To what extent do you agree with the following statements on the Guidelines for Emergency Management in CALD Communities (AIDR 2007)?
Please select N/A if you don’t use the manual.

* 25. To what extent do you agree that the following cross-cutting themes should be included in the new Community Engagement, Communication and Inclusion Handbook?
Please select N/A if you don’t use the handbook.

* 34. Which of the following categories best describes the organisations/agencies you work/volunteer for?
Tick all that apply.