How Does Having An Old Call Recorder Impact You?

Legacy Call Recording Systems

Please note: Legacy call recording systems are systems that have reached end of life and are no longer supported by the manufacturer.

Question Title

* 1. Do you have a call recorder that has reached end of life or will be reaching end of life within the next two years?

Yes

No

Question Title

* 2. What legacy call recording systems do you have?

Question Title

* 3. Do you have service/support/maintenance for your legacy call recorder? If so, how long after it reaches the manufacturer’s end of life are you covered for?

No

Yes – up to 6 months

Yes – up to 2 years

Not sure

Question Title

* 4. Are you able to quickly find stored call recordings? And if not, which obstacles stand in your way?

Yes (provide more information on how)

No (provide more information)

Question Title

* 5. Do you have a plan in place on how to access calls once your call recorder is no longer supported? If yes, how will you approach it?

No

Yes

Question Title

* 6. Get your FREE £5 Starbucks Voucher (please note, these are only available for the first 100 people who complete the survey and provide a business email address ONLY - 1 per company).

Name

Company

Country

Email Address