As part of our review into how effectively CHP manages anti-social behaviour (ASB), we are inviting residents to share their experiences. Your input will help us understand what's working well, and identify areas for improvement, so we can ensure better outcomes in the future.

Please take a few moments to answer the questions below, feel free to share as much or as little as you're comfortable with.

As a thank you, the first 10 residents who respond and provide their contact details will receive a £10 Amazon voucher. If you prefer, you're also welcome to complete the survey anonymously.

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* 1. How would you describe the amount of time it took for CHP to respond to and deal with your issue?

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* 2. In what ways do you feel the actions taken by CHP were effective or not effective in addressing your concerns?

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* 3. Did you face any challenges or barriers during the process of resolving your issue with CHP? If so, what were they?

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* 4. How satisfied were you with the final outcome of your case, and why?

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* 5. How would you rate the way CHP handled your case on a scale of 1 to 5 (1 being very unhappy, and 5 being very satisfied)?

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* 6. Is there anything you feel was left unresolved, or that could have been handled differently?

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* 7. Is there anything else you’d like to share about your experience?

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* 8. If you would like to provide your details we can get in touch to follow up on any support you need. If you don't supply these details, we won't be able to signpost you to further assistance.

Any personal information you have provided in this survey will be used to contact you if we have any queries. Your details won't be shared with any other parties. If you don't wish to be contacted, please leave your contact details blank.

If you have any queries relating to how we store and process your personal data, please email dpo@chp.org.uk

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