* 1. Are you an internal (TxDOT) customer or external customer?

* 2. How well did we understand your questions and concerns?

* 3. How long did it take us to acknowledge your questions or concerns?

* 4. Were your needs met?

* 5. Which employee and/or which section assisted you today?

* 6. Please provide contact information if you would like to be contacted regarding your question or concern.

* 7. Do you have other comments, questions, or concerns?