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* 1. Are you an internal (TxDOT) customer or external customer?

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* 2. How well did we understand your questions and concerns?

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* 3. How long did it take us to acknowledge your questions or concerns?

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* 4. Were your needs met?

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* 5. Which employee and/or which section assisted you today?

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* 6. We are constantly trying to improve our service to you. Please provide your contact information so that we may follow up regarding your question or concern.

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* 7. Do you have other comments, questions, or concerns?

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