ROSH Survey 2019

Instructions

Ripponlea Outside School Hours care (ROSH) is managed by Camp Australia.

Our Licence Agreement with Camp Australia expires this year. School Council is conducting a needs analysis survey to determine how satisfied parents are with the current Camp Australia program and to assist us with considering future providers.

Please note, this survey relates to the before and after school hours program, NOT the Holiday Programs offered by Camp Australia.

If you currently use, have used in the past, or plan to use ROSH, we ask that you take the time to complete this short survey.

If you have used in the past or currently use ROSH, please answer all questions:
If you have not yet used but plan to use ROSH in future, please skip to question 8:

Question Title

* 1. Overall, how satisfied are you with the current service?

satisfied

somewhat satisfied

somewhat dissatisfied

dissatisfied

Question Title

* 2. Do you feel the current provider works in partnership with you and listens to your needs and concerns?

always

mostly

sometimes

rarely

Question Title

* 3. Do you feel the current environment, including room, furniture, equipment and resources, is suitable to the care of your child?

always

mostly

sometimes

rarely

Question Title

* 4. Do you feel the current program of activities meets the needs of your child?

always

mostly

sometimes

rarely

Question Title

* 5. Are you satisfied with the food provided to your child?

always

mostly

sometimes

rarely

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* 6. Any further comments or feedback on the existing provider:

Question Title

* 7. If you have previously used ROSH but have now stopped, please state why?

have not stopped using ROSH

no longer require the service

dissatisfied with the service

Question Title

* 8. If you have stopped using ROSH due to dissatisfaction with the service, please provide further information:

Question Title

* 9. When considering an Outside School Hours Care (OSHC) provider, please rank the following in order of importance (1 being most important):

Question Title

* 10. Do the current hours of operation (7:00 – 8:45am and 3:30 – 6:00pm) suit you?

Yes

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* 11. What types of activities would your child like to see in an OSHC program:

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* 12. What types of activities would you like your child to participate in when attending OSHC:

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* 13. If you have a child in grade 4 or above, what do you feel an OSHC service needs to provide to ensure your child is engaged and willing to attend:

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* 14. Any further comments or feedback on what Ripponlea PS should be looking for in an OSHC provider:

Question Title

* 15. School Council would like to consult with a current user of the ROSH program. If you are happy to be contacted for further input as a user of the service, please provide your contact details: