East Fallowfield Township Communications Survey #1 Question Title * 1. How are you part of the East Fallowfield Township (EFT) community? (choose all that apply) I live in EFT I work as a contractor in EFT I work in EFT (not as a contractor) I visit the EFT Community Park I visit friends/family in EFT Other (please specify) Question Title * 2. Approximately how long have you lived here? Not applicable - I am not a resident Less than one year One year - five years Six years - 10 years 11 years - 20 years More than 20 years Question Title * 3. Have you ever contacted or visited the East Fallowfield Township administrative office located at 2264 Strasburg Road? Yes No Question Title * 4. How have you been in contact with the Township office? (choose all that apply) Not applicable - I have never had any contact with the township In person Via email By telephone Other (please specify) Question Title * 5. Please indicate the reason/s for your call, email, and/or visit. (choose all that apply) Not applicable General township information Permit application/information Inspection scheduling Trash, bulk trash, or recycling issues Trash or recycle bin pickup Yard waste service inquiry Electronics recycling drop-off New resident information Unlimited recycling drop-off Complaint submission Right to Know submission Request for property plot plan Seasonal leaf & Christmas tree pickup Pavilion rental Burn permit Peddler's Permit Event information Dead animal removal Police matter Board of Supervisors or committee meetings Prescription medicine drop-off Volunteer opportunities Other (please specify) Question Title * 6. How was your overall experience while interacting with Township staff? Not applicable Positive Neutral Negative Comments Question Title * 7. With which Township methods of communication are you familiar? (choose all that apply) Hard copy newsletter (mailed to all homes two times per year) Email communications via Constant Contact The official East Fallowfield Township Facebook page, which is different from the resident-administered "East Fallowfield PA Community Page (Chester County)" Facebook Events New Resident Packet Event postcard (mailed to all homes once a year) Event flyers distributed by East Fallowfield Elementary School Event banners posted near the park Informative handouts available at the Township office lobby In person booths at events Email communications with Township staff members At meetings None of the above Other (please specify) Question Title * 8. What Township information is important to you? (choose all that apply) Trash, recycling and bulk updates Yard waste updates Event notices Road project information and updates Board of Supervisors meeting information Committee updates Permitting applications, inspections and procedures Right to Know submission Complaint submission Calendar of Events Meeting schedules Community news Zoning/property information Other (please specify) None of the above Question Title * 9. Do you have any social media accounts? (choose all that apply) I am not on social media Facebook Instagram Twitter Nextdoor LinkedIn Bluesky Other (please specify) Question Title * 10. Do you "follow" the official East Fallowfield Township Facebook page to receive Township posts directly on your personal feed? Yes No I don't know I do not have a Facebook account Question Title * 11. Which communication methods would you like to see the Township utilize? (choose all that apply) Web site Email Text message blasts Voicemail blasts Facebook Instagram Hard copy Township Guide Hard copy newsletter Electronic newsletter Suggestion box in lobby In person at events or meetings LED sign at township building Online permitting option Zoom Meetings None of the above Other (please specify) Question Title * 12. If you are on the Township's email distribution list, how do you feel about the quantity of emails you receive? Not applicable - I am not currently on your email list Too many Too few About the right amount Comments Question Title * 13. If you are on our email distribution list, do you feel the emails are informative? Not applicable - I am not currently on your email list Yes, the emails are informative No, the emails are not informative I do not read the Township's emails I rarely read any of my emails Comments Question Title * 14. If you are not currently on our email distribution list and would like to be added, please provide your email address below, in the comment box. I am already on your email distribution list I am interested in being added to your email distribution list and have provided my email below I am not interested in being added to your email distribution list Please add me to your email distribution list. My email address is: Question Title * 15. Please share any other comments you have below: Done