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GreeleyCO.gov Launch Survey
1.
Website Features & Content:
Which features on our website did you find most helpful? Please select all that apply.
Self-Service Options:
The ability to independently find the information you needed or submit a request without assistance.
Navigation:
Ease of moving through different sections of the website.
Search Functionality:
Effectiveness and ease of using the search feature.
Content Layout:
Organization and arrangement of information on the pages.
Other: Please specify any other features or aspects you found helpful.
2.
AI Chatbot, Tip:
Were you able to easily locate and use the AI Chatbot, Tip?
Yes
No
3.
If you used the chatbot, how would you rate its accuracy in addressing your queries? (Scale: 1-5, where 1 is "Not accurate" and 5 is "Highly accurate")
1
2
3
4
5
N/A
1
2
3
4
5
N/A
4.
What specific issues did you encounter with the chatbot, if any?
5.
General Feedback:
Do you have any additional comments or suggestions for improvement?
