Skip to content
Shopify merchant survey
1.
Which platform powers your primary online store?
Shopify
Shopify Plus
WooCommerce
BigCommerce
I do not run an online store
Other
2.
What is your store's average monthly revenue (GMV) over the past 6 months?
Under $10,000
$10,000 to $50,000
$50,000 to $200,000
$200,000 to $500,000
$500,000 to $1,000,000
Over $1,000,000
3.
What is your role in app purchasing decisions for your store?
I am the founder or owner. I decide.
I am an operator or manager. I recommend, founder approves.
I have no role in app decisions.
4.
Roughly how many Shopify apps does your store currently have installed in total, both free and paid?
0 to 2
3 to 5
6 to 10
11 to 15
16 to 20
More than 20
5.
Of those, roughly how many are paid apps with a monthly subscription?
0
1 to 2
3 to 5
6 to 10
11 or more
6.
Roughly how much does your store spend on Shopify apps per month, in total?
Under $50
$50 to $150
$150 to $300
$300 to $500
$500 to $1,000
Over $1,000
7.
What is the single biggest frustration with your current Shopify app stack?
Cost. I am spending too much.
Apps do not work well together. Data does not sync between them.
Too many apps to manage.
Apps are unreliable. They break things on my store.
Apps do not have the features I need.
I am not really frustrated with my app stack.
8.
Starter tier — $10 per month, 6 to 8 modules.
How likely would you be to switch to this tier from your current Shopify app stack?
Definitely would switch
Probably would switch
Might switch
Probably would not switch
Definitely would not switch
Definitely would switch
Probably would switch
Might switch
Probably would not switch
Definitely would not switch
9.
Scaler tier — $25 per month, 14 to 18 modules.
How likely would you be to switch to this tier from your current Shopify app stack?
Definitely would switch
Probably would switch
Might switch
Probably would not switch
Definitely would not switch
Definitely would switch
Probably would switch
Might switch
Probably would not switch
Definitely would not switch
10.
Sprinter tier — $49 per month, 22 or more modules.
How likely would you be to switch to this tier from your current Shopify app stack?
Definitely would switch
Probably would switch
Might switch
Probably would not switch
Definitely would not switch
Definitely would switch
Probably would switch
Might switch
Probably would not switch
Definitely would not switch
11.
Which Shopify app category would matter most to you in a bundled solution? Pick your top one.
Reviews and ratings
Email marketing
Upsells and cross-sells
Loyalty and rewards
Popups and lead capture
SEO tools
Abandoned cart recovery
Analytics and reporting
Other
12.
If we had to REMOVE 3 categories from the bundle to keep the price low, which 3 would you be MOST willing to give up?
Pick up to 3 categories you would NOT miss:
Reviews and ratings
Email marketing
Upsells and cross-sells
Loyalty and rewards
Popups and lead capture
SEO tools
Abandoned cart recovery
Analytics and reporting
I would not want to give up any of these
13.
Optional. Share your contact info if you would like a copy of the survey results when we are done. We will not add you to any marketing list.
14.
We are conducting 20-minute follow-up interviews with select Shopify merchants to help shape a new app. Would you be open to a follow-up call?
Yes. Please contact me using the email I provided above.
No, just the survey for me.
Yes. Please contact me at a different email.