Thank you for participating in this survey. We are trying to understand how perceptions of local services have changed, so there is no right or wrong answer. Please respond with feedback as to how it feels to you in your area. 

Question Title

* 1. Compared to 3 years ago how would you rate current public services?

Question Title

* 2 (a) Have you, or a close family member, used these services in the last 3 years?

  Yes No
Public transport - buses
Building control
Schools - Primary
Planning services
Schools - Secondary
Waste and recycling collection
Parks and open spaces
Libraries
Car parking
Social services
Allotments
Sport and leisure facilities 
Environmental health services
Public toilets
Housing advice services
Licensing services (e.g. temporary events, taxi licenses)
Benefit advice

Question Title

* (b) In respect of specific services, how have these changed over the last 3 years?

  Much better Slightly better Unchanged Slightly worse Much worse Don't know
Allotments
Schools - Secondary 
Planning services
Sport and leisure facilities
Social services
Parks and open spaces
Environmental health services
Building control 
Benefit advice
Waste and recycling collection
Public toilets
Housing advice services
Libraries
Car parking 
Schools - Primary 
Licensing services (e.g. temporary events, taxi licenses)
Public transport - buses

Question Title

* 3. In respect of these services, how have they changed over the last 3 years?

  Much better Slightly better Unchanged Slightly worse Much worse Don't know
Local hospitals 
GP surgeries 
Police  
Road maintenance 
Street lighting 

Question Title

* 4. Have you noticed any changes in the availability of services provided by your Council(s) over the last 3 years in terms of:

(a) The opening times when a service is available?

Question Title

* (b) How frequently a service is provided?

Question Title

* (c) The location from which services are provided?

Question Title

* (d) The proportion of services provided online?

Question Title

* (e) The charges made for particular services?

Question Title

* 5. Over the last three years, has your town/parish council taken over the running of services devolved by the principle local authority or no longer provided by them?

Question Title

* 6. Please list below the three most significant impacts of changes in service provision affecting your local area over the last 3 years.

Question Title

* 7. Looking forward, are you aware of any planned changes to local services that have yet to be implemented?

Question Title

* It would be helpful to us if you can provide your name, email address and the name and county of your town/parish council, in case we wish to clarify or further research any issues raised in this questionnaire. We will not pass this information to any third parties without your express consent.

The RSN will maintain your personal details in accordance with GDPR.  You can view our Privacy Policy here.

Thank you for taking the time to complete this survey.  Your feedback will inform our work to safeguard and improve services in rural communities.   

Please click 'Done' below to submit your responses.

T