Have Your Say Survey

At Northspring, we’re committed to providing a workplace that supports your wellbeing, productivity and sense of community. This short survey takes under 5 minutes and is anonymous unless you choose to share your details. Please answer honestly so we can improve your working environment.

Complete before 15th October for a chance to win a bottle of champagne!

Section 1 | About You

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1. What is your position within your company?

Owner / Director / Partner

Management (e.g. HR manager)

Team Member

Freelancer / Sole Trader

Other (please specify)

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2. What is your company name? (Optional)

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3. Which Northspring location(s) do you work at? (tick as many as appropriate)

Birmingham – Temple Street

Leeds – Park Row

Leeds – Wellington Street

Manchester – Peter Street

Manchester – King Street

Manchester – Spring Gardens

Manchester – Chapel Walks

Section 2 | Overall Experience

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4. How satisfied are you overall with your Northspring workspace?

Very satisfied

Satisfied

Neutral

Dissatisfied

Very dissatisfied

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5. How likely are you to recommend Northspring to a friend or colleague?

Not likely

Likely

Extremely likely

Clear

i We adjusted the number you entered based on the slider’s scale.

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6. In the past 3 months, have you used any of the following? (Tick all that apply)

Zoom booth

Meeting room

Podcast studio

Cinema room

None of the above

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7. If you used any of the above, please rate each:
(Scale: 1 – Poor, 5 – Excellent, N/A – Not applicable)

	1	2	3	4	5	N/A
Ease of booking	Ease of booking 1	Ease of booking 2	Ease of booking 3	Ease of booking 4	Ease of booking 5	Ease of booking N/A
Cleanliness	Cleanliness 1	Cleanliness 2	Cleanliness 3	Cleanliness 4	Cleanliness 5	Cleanliness N/A
Comfort & layout	Comfort & layout 1	Comfort & layout 2	Comfort & layout 3	Comfort & layout 4	Comfort & layout 5	Comfort & layout N/A
Quality of AV technology	Quality of AV technology 1	Quality of AV technology 2	Quality of AV technology 3	Quality of AV technology 4	Quality of AV technology 5	Quality of AV technology N/A
Ease of connecting to AV	Ease of connecting to AV 1	Ease of connecting to AV 2	Ease of connecting to AV 3	Ease of connecting to AV 4	Ease of connecting to AV 5	Ease of connecting to AV N/A
Reliability during use	Reliability during use 1	Reliability during use 2	Reliability during use 3	Reliability during use 4	Reliability during use 5	Reliability during use N/A

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8. If you didn't use any, please share why

Section 3 | Amenities

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9. How would you rate the following amenities?
(Scale: 1 – Poor, 5 – Excellent, N/A – Not applicable)

	1	2	3	4	5	N/A
The Roof Terrace	The Roof Terrace 1	The Roof Terrace 2	The Roof Terrace 3	The Roof Terrace 4	The Roof Terrace 5	The Roof Terrace N/A
The Galley (Kitchen/breakout spaces)	The Galley (Kitchen/breakout spaces) 1	The Galley (Kitchen/breakout spaces) 2	The Galley (Kitchen/breakout spaces) 3	The Galley (Kitchen/breakout spaces) 4	The Galley (Kitchen/breakout spaces) 5	The Galley (Kitchen/breakout spaces) N/A
The Club Coffee facilities	The Club Coffee facilities 1	The Club Coffee facilities 2	The Club Coffee facilities 3	The Club Coffee facilities 4	The Club Coffee facilities 5	The Club Coffee facilities N/A
The Park - Secure cycle storage	The Park - Secure cycle storage 1	The Park - Secure cycle storage 2	The Park - Secure cycle storage 3	The Park - Secure cycle storage 4	The Park - Secure cycle storage 5	The Park - Secure cycle storage N/A
The Park - Showers/Changing facilities	The Park - Showers/Changing facilities 1	The Park - Showers/Changing facilities 2	The Park - Showers/Changing facilities 3	The Park - Showers/Changing facilities 4	The Park - Showers/Changing facilities 5	The Park - Showers/Changing facilities N/A
The Park - Fitness Studio	The Park - Fitness Studio 1	The Park - Fitness Studio 2	The Park - Fitness Studio 3	The Park - Fitness Studio 4	The Park - Fitness Studio 5	The Park - Fitness Studio N/A

Section 4 | Fitness & Wellness Facilities

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10. Do you use the fitness/wellness facilities?

Yes

No (Please specify why)

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11. Which areas do you use most often? (Tick all that apply — N/A if you do not go)

Free weights area

Functional training area

Stretching / yoga area

Showers / changing rooms (for cycling into work / Active commute)

Cardio machines
If so, please specify which of the following cardio machines you use (Bike, Treadmill, Cross Trainer, Rower)

N/A

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12. How would you rate the following aspects?
(Scale: 1 – Poor, 5 – Excellent, N/A – Not applicable)

	1	2	3	4	5	N/A
Cleanliness	Cleanliness 1	Cleanliness 2	Cleanliness 3	Cleanliness 4	Cleanliness 5	Cleanliness N/A
Equipment quality & maintenance	Equipment quality & maintenance 1	Equipment quality & maintenance 2	Equipment quality & maintenance 3	Equipment quality & maintenance 4	Equipment quality & maintenance 5	Equipment quality & maintenance N/A
Availability during peak times	Availability during peak times 1	Availability during peak times 2	Availability during peak times 3	Availability during peak times 4	Availability during peak times 5	Availability during peak times N/A
Space/layout	Space/layout 1	Space/layout 2	Space/layout 3	Space/layout 4	Space/layout 5	Space/layout N/A
Ventilation & comfort	Ventilation & comfort 1	Ventilation & comfort 2	Ventilation & comfort 3	Ventilation & comfort 4	Ventilation & comfort 5	Ventilation & comfort N/A
Lighting & atmosphere	Lighting & atmosphere 1	Lighting & atmosphere 2	Lighting & atmosphere 3	Lighting & atmosphere 4	Lighting & atmosphere 5	Lighting & atmosphere N/A

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13. Do you have any suggestions or comments on how we could improve the fitness facilities and wellbeing offering at Northspring?

Section 5 | Community & Events

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14. How connected do you feel to the Northspring community?

Not connected at all

Connected

Very connected

Clear

i We adjusted the number you entered based on the slider’s scale.

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15. Have you attended any Northspring events in the past 3 months?

Yes

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16. If yes, which did you attend?

VIP Rooftop Club

Wellness Wednesday

Other (please specify)

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17. What type of events would you like to see in the future? (Tick all that apply)

Roundtables and Panel Discussions with speaker opportunities

“Cookie Bell” informal networking with speaker opportunities

General networking events

Yoga

Meditation

Running Club

Netwalking

HIIT Classes

Other (please specify)

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18. What time works best for you?

8:00am to 9:30am

12:00pm to 2:00pm

5:00pm to 7:00pm

Section 6 | Service & Support

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19. How would you rate the support from our Concierge or Customer Care team?

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20. Were any issues you may have had resolved satisfactorily?

Yes, always

Yes, sometimes

Still outstanding

N/A

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21. If still outstanding, please explain

Section 7 | Open Feedback

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22. What’s the best thing about having an office at Northspring and is there any other feedback you’d like to share that we haven’t covered?

Section 8 | Contact (Optional)

Have Your Say

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* 1. What is your position within your company?

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* 2. What is your company name? (Optional)

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* 3. Which Northspring location(s) do you work at? (tick as many as appropriate)

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* 4. How satisfied are you overall with your Northspring workspace?

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* 5. How likely are you to recommend Northspring to a friend or colleague?

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* 6. In the past 3 months, have you used any of the following? (Tick all that apply)

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* 7. If you used any of the above, please rate each:(Scale: 1 – Poor, 5 – Excellent, N/A – Not applicable)

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* 8. If you didn't use any, please share why

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* 9. How would you rate the following amenities?(Scale: 1 – Poor, 5 – Excellent, N/A – Not applicable)

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* 10. Do you use the fitness/wellness facilities?

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* 11. Which areas do you use most often? (Tick all that apply — N/A if you do not go)

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* 12. How would you rate the following aspects?(Scale: 1 – Poor, 5 – Excellent, N/A – Not applicable)

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* 13. Do you have any suggestions or comments on how we could improve the fitness facilities and wellbeing offering at Northspring?

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* 14. How connected do you feel to the Northspring community?

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* 15. Have you attended any Northspring events in the past 3 months?

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* 16. If yes, which did you attend?

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* 17. What type of events would you like to see in the future? (Tick all that apply)

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* 18. What time works best for you?

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* 19. How would you rate the support from our Concierge or Customer Care team?

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* 20. Were any issues you may have had resolved satisfactorily?

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* 21. If still outstanding, please explain

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* 22. What’s the best thing about having an office at Northspring and is there any other feedback you’d like to share that we haven’t covered?

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* 23. If you would like to be entered into a free prize draw to win a bottle of champagne, please put your email below.

1. What is your position within your company?

2. What is your company name? (Optional)

3. Which Northspring location(s) do you work at? (tick as many as appropriate)

4. How satisfied are you overall with your Northspring workspace?

5. How likely are you to recommend Northspring to a friend or colleague?

6. In the past 3 months, have you used any of the following? (Tick all that apply)

7. If you used any of the above, please rate each:
(Scale: 1 – Poor, 5 – Excellent, N/A – Not applicable)

8. If you didn't use any, please share why

9. How would you rate the following amenities?
(Scale: 1 – Poor, 5 – Excellent, N/A – Not applicable)

10. Do you use the fitness/wellness facilities?

11. Which areas do you use most often? (Tick all that apply — N/A if you do not go)

12. How would you rate the following aspects?
(Scale: 1 – Poor, 5 – Excellent, N/A – Not applicable)

13. Do you have any suggestions or comments on how we could improve the fitness facilities and wellbeing offering at Northspring?

14. How connected do you feel to the Northspring community?

15. Have you attended any Northspring events in the past 3 months?

16. If yes, which did you attend?

17. What type of events would you like to see in the future? (Tick all that apply)

18. What time works best for you?

19. How would you rate the support from our Concierge or Customer Care team?

20. Were any issues you may have had resolved satisfactorily?

21. If still outstanding, please explain

22. What’s the best thing about having an office at Northspring and is there any other feedback you’d like to share that we haven’t covered?

23. If you would like to be entered into a free prize draw to win a bottle of champagne, please put your email below.