To continue to improve how Ronald McDonald House serves families, we need to know what we are doing well and what we could be doing better. Thank you for taking the time to share your opinions and ideas. All of the information collected in this survey will remain confidential and will not be linked to you individually.  

* 1. Date of completion:

* 2. Did Ronald McDonald House impact your level of stress?

* 3. We understand that families staying at the House are under extreme financial strain.  How did the House impact your financial burden?

* 4. What, if anything, did you dislike about Ronald McDonald House?

* 5. What did you like most about Ronald McDonald House?

* 6. How did the Taste of Hope meal program impact your family?

* 7. If you had to wait one or more nights for a room to become available, or if we weren't able to assist with all the nights you needed, please indicate where you stayed:

* 8. Please rate your overall experience during your stay at Ronald McDonald House.

* 9. Procedures:  For each area below, please check the box that best describes the experience of your stay at the House.

  Excellent Good Average Somewhat poor Very poor N/A
First interaction with our House
Check in
Explanation of House procedures
Request for donation for overnight stay
Check out

* 10. Atmosphere:  For each area below, please tell us how you would rate your experience at Ronald McDonald House.

  Excellent Good Average Somewhat poor Very poor N/A
Availability of laundry equipment
Helpfulness and friendliness of the volunteers
Noise level in and around your room
Comfort level using common areas such as the family/play room
Availability and usefulness of computers and Wi-Fi
School program
Welcome gift bag provided at check in
Convenience of shuttle in evenings, on weekends and for shopping trips
Cleanliness of your room
Helpfulness and friendliness of the staff
Overall healthiness & variety of the Taste Of Hope meal program
Availability and access to outdoor areas
Comfort of your room
Fun family activities for you and your family (games, craft nights, performers)
Overall cleanliness & safety of the Main House kitchen and dining area
Cleanliness of your bathroom
Respect level from staff for your privacy
Health & wellness activities for you and your family (massages, haircuts, Dramakinetics)

* 11. Is there anything else that you can suggest that would have been helpful during your stay?
If so, please describe.