The Anatomy of a Perfect Chat Question Title * 1. Full name Question Title * 2. Operator ID (420xxxxxxxxx) Question Title * 3. Agency Question Title * 4. What is one of the most common mistakes operators make in chats? Using emojis Writing too quickly No Call to Action Sending photos Question Title * 5. Empathy and personalization are optional in chats. Yes No Question Title * 6. Responding to only part of a message is an effective strategy. Yes No Question Title * 7. Using tools like PurPur cards, photos, and audio messages can make chats more engaging. Yes No Question Title * 8. Operators should paraphrase interlocutor concerns to show understanding. Yes No Question Title * 9. Which of the following is NOT recommended for effective chats? Mirroring the interlocutor’s language Active listening Being repetitive and meaningless Using PurPur cards wisely Question Title * 10. What are two key strengths of top-performing operators? Question Title * 11. Give an example of a strong Call to Action (CTA) that could be used in a chat. Question Title * 12. Describe how you would adapt your tone if the interlocutor’s mood is playful. Question Title * 13. Why is after-sexting is important? Question Title * 14. What tool is recommended to ensure good grammar in chats? Photoshop Grammarly PurPur cards Google Translate Done