Skip to content
Rice Lake Public Library Community Survey
1.
How often do you visit the Rice Lake Public Library?
Weekly or more
Monthly
Every few months
Once or twice per year
Almost never
2.
When you visit the Rice Lake Public Library, how do you use the library or what services do you typically use? (Check all that apply)
Borrow materials (books, DVDs, audiobooks, magazines, experience kits)
Download eBooks and/or audiobooks from Libby
Read the newspapers
Interlibrary Loan
Use a public computer or the WiFi
Use the microfilm/history materials
Attend a library program
Youth floor play area
Gather or meet with people
Use a study room
Find a place to lounge or hang out
Use the copier, printer, or fax machine
Ask library staff for information or receive technology help
Notary or Proctor
Other (please specify)
3.
If you can't visit the Rice Lake Public Library regularly or as often as you'd like, why not?
Too busy
Do not need the library
Library hours are not convenient
Prefer to purchase items
Desired materials are not available
Takes too long for an item to arrive
Use a neighboring public library
Parking is too difficult
Don't have transportation
I do use it as often as I'd like
Other (please specify)
4.
What do you value most about the Rice Lake Public Library?
5.
How can the library or its services be improved? Is there anything new that you would like the library to offer?
6.
How would you rate your customer satisfaction with the Rice Lake Public Library? (select what best reflects your experience)
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
The library has excellent customer service
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
I feel very welcome
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
The library understands my needs
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Staff is helpful
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Staff is knowledgeable
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
My average wait is short
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
I would recommend the library to a friend
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
7.
What local activities would you be interested in attending either at the library or in the community?
Definitely Interested
Possibly Interested
Not Interested
Community Events/Festivals
Definitely Interested
Possibly Interested
Not Interested
Lectures or Presentations on a Topic
Definitely Interested
Possibly Interested
Not Interested
Interest Groups (clubs, crafting, etc.)
Definitely Interested
Possibly Interested
Not Interested
Outdoor Activities
Definitely Interested
Possibly Interested
Not Interested
Exercise/Health Activities
Definitely Interested
Possibly Interested
Not Interested
Historical Programs
Definitely Interested
Possibly Interested
Not Interested
Performing Arts
Definitely Interested
Possibly Interested
Not Interested
Volunteering
Definitely Interested
Possibly Interested
Not Interested
Educational Opportunities
Definitely Interested
Possibly Interested
Not Interested
Sports
Definitely Interested
Possibly Interested
Not Interested
8.
Think about the community of Rice Lake. What three (3) words come to mind when you think about Rice Lake's future over the next 3-5 years?
9.
Is there anything else you would like to share about the Rice Lake Public Library?
10.
Where do you live?
Rice Lake
Cameron
Birchwood
Barron
Chetek
Sarona
Haugen
Other (please specify)
11.
What is your age?
17 or younger
18-24
25-40
41-64
65+
Prefer not to answer
12.
How do you find information about the Rice Lake Public Library?
Library website
City website
Facebook
Instagram
Newsletter
Bulletin Boards
Word of mouth (friends, family, or staff telling you)
Newspaper
Library's printed flyers, posters or handouts
Other (please specify)