Customer Feedback Laconia Police Department Question Title * 1. What day did you have contact with the Laconia Police Department? Date / Time Date Question Title * 2. What did your contact with the Laconia Police involve? To ask for assistance or information To report an incident or crime at your residence To report an incident or crime at your business/place of employment To report a crime you had witnessed Traffic Enforcement (i.e. summons, parking ticket) Traffic Accident An arrest Public meeting or presentation Not applicable Question Title * 3. If you requested police services, was the response timely? Yes No Not applicable Question Title * 4. Was the representative of the police department: Very Acceptable Acceptable Neutral Unacceptable Very Unacceptable Courteous? Courteous? Very Acceptable Courteous? Acceptable Courteous? Neutral Courteous? Unacceptable Courteous? Very Unacceptable Fair? Fair? Very Acceptable Fair? Acceptable Fair? Neutral Fair? Unacceptable Fair? Very Unacceptable Knowledgeable? Knowledgeable? Very Acceptable Knowledgeable? Acceptable Knowledgeable? Neutral Knowledgeable? Unacceptable Knowledgeable? Very Unacceptable Effective? Effective? Very Acceptable Effective? Acceptable Effective? Neutral Effective? Unacceptable Effective? Very Unacceptable Question Title * 5. Rate your level of trust in the Laconia Police Department A great deal A lot A moderate amount A little None at all Question Title * 6. Are you satisfied overall with the quality of service provided by the Laconia Police Department? Yes No Question Title * 7. How safe do you feel in Laconia? Very safe Somewhat safe Neutral Somewhat unsafe Not safe at all Question Title * 8. Comments or suggestions for improvement: Question Title * 9. Please tell us about yourself (optional) Name Phone Number Done