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* 1. Product knowledge of local Balco personnel & Balco Representative Firm

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* 2. Level of customer service provided Balco & Representative firm (timely, reflects customer value)

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* 3. Quality of Shop Drawings

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* 4. Quality of Technical Data and Installation Instructions

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* 5. Quality of packaging and shipping documentation

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* 6. Quality of product

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* 7. Ease of installation (consider all products installed)

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* 8. Usefulness of Balco USA Website

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* 10. Please leave any additional feedback so we can help assist you better.

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