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CPA / NRCan EV Knowledge & Barriers Baseline Survey

The Canadian Parking Association is undertaking an NRCan-supported project to improve EV and EV-charging awareness across Canada's parking sector. This short survey will help establish a baseline of current knowledge, perceived barriers, and practical actions or intentions among parking operators, owners, municipalities, planners, and related partners in supporting EV adoption. A follow-up survey will be conducted after project activities to measure changes in awareness, confidence, perceived barriers, and intended actions.

Estimated time: 10 minutes.
1.Are you a member of the Canadian Parking Association?
2.Your organization type. Which best describes your organization?
3.Your role. Which best describes your role?
4.Primary parking context. Which parking contexts are most relevant to your organization? (Select all that apply)
5.Current EV-charging involvement. How involved is your organization today with EV charging?
6.Self-rated EV knowledge. How would you rate your personal current knowledge of EVs and EV charging?
7.How confident are you that your organization can respond to basic questions about EV charging from the public or stakeholders?
Knowledge Areas
8.Charging technology. How familiar are you with the following topics?
Not Familiar / Not Aware
Slightly Familiar
Somewhat Familiar
Moderately Familiar
Very Familiar
EV charging guide for parking operators
Level 1, Level 2, and DC fast charging
Charging speed, dwell time, and parking duration fit
Charger reliability, uptime, maintenance, and service response
9.Charging infrastructure and operations. How familiar are you with the following topics?
Not Familiar / Not Aware
Slightly Familiar
Somewhat Familiar
Moderately Familiar
Very Familiar
Public charging locations
Public charging networks, roaming, apps, RFID cards, and payment methods
Charging pricing models and cost communication
Electrical capacity, load management, and utility coordination
MURB, condo, apartment, and shared residential charging challenges
Rural, remote, and underserved-area charging gaps
10.User experience. How familiar are you with the following topics?
Not Familiar / Not Aware
Slightly Familiar
Somewhat Familiar
Moderately Familiar
Very Familiar
Cold-weather range and charging performance
Battery life, battery replacement, and EV resale value concerns
Range anxiety and driver trip-planning concerns
EV safety, fire-risk perceptions, and misinformation
Accessibility, signage, wayfinding, and user etiquette
Incentives, grants, and funding programs
11.Parking facility barriers. From the perspective of a parking operator, owner, city, planner, or facility manager, what are the biggest barriers to expanding or improving EV charging? (Select all that apply)
12.End-user barriers observed. From your perspective, what are the biggest barriers preventing drivers, residents, employees, visitors, or customers from using EVs or EV charging more often? (Select all that apply.)
13.Public charging reliability experience. How often does your organization hear concerns about public charger reliability, availability, or ease of use?
14.Current action stage. Which statement best describes your organization?
15.Specific actions likely in next 12 months. Which actions are likely within your organization in the next 12 months? (Select all that apply.)
16.Urban, rural, and underserved-area priorities. How important is it for the CPA project to address urban, rural, remote, and underserved-area differences in EV charging access?
17.Parking-sector readiness. How prepared is the Canadian parking sector to support EV adoption?
18.Education priorities. Which education topics would be most useful to your organization? (Select all that apply)
The following questions will help the CPA to better focus the NRCan EV project on the key issues facing our industry.
19.Actions to improve charger reliability and usability. Which actions could parking operators, owners, cities, or planners take to make public or shared charging more reliable and easier to use? (Select all that apply)
20.Actions to address home-charging and MURB gaps. Which actions would help address charging gaps for people who cannot easily charge at home, including MURB, condo, apartment, rental, or street-parking users? (Select all that apply)
21.Actions to reduce cost and business-case concerns. Which actions would help reduce perceived cost, affordability, or business-case barriers related to EV charging? (Select all that apply)
22.Actions to address knowledge, misinformation, and confidence. Which education or communication actions would most help reduce EV misinformation, range anxiety, and user uncertainty? (Select all that apply)
23.Desired CPA project outputs. Which project outputs would be most useful to you?
24.Open comment. What are the important things CPA could do to help the parking sector address end-user EV concerns and support practical EV charging adoption?
25.We appreciate your input. Include your email address below to be entered into a prize draw to be held during the 2026 Conference & Trade Show Awards Lunch. If you would like us to follow up with you to obtain more insight, please include the topic you would like to discuss.
THANK YOU for taking the time to participate in this survey!