PSAP/ECC Virtualization Survey

PSAP/ECC Virtualization Survey

This survey is coming from the IJIS (Integrated Justice Information Systems Institute) Emergency Communications Center Evolution Working Group and should take no more than 8 minutes to complete. IJIS is a nonprofit alliance working to promote and enable technology in the public sector and expand the use of information to maximize safety, efficiency, and productivity.

The coronavirus pandemic has forced Emergency Communications Centers (ECCs) to adapt their response to an ever-changing environment. We are cognizant that everyone's time is valuable and no one needs another survey to fill out. Our purpose for the data collection is to identify what Public Safety is doing to enable remote operations. At the end of our data collection, we hope to make available to all Public Safety entities a series of best practices and lessons learned from across the country.

We want to thank you in advance for your time. If you are willing to participate further, please make note of that in the survey and we will follow up directly with you.

Thank you again.

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* 1. Name of the individual filling out the survey?

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* 2. May we contact you if we have additional questions or need additional information? If so, please fill out the details below

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* 3. Title

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* 4. Name of PSAP or ECC?

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* 5. Primary or secondary?

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* 6. Regional? Consolidated? Police Fire EMS? Check all that apply

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* 7. Do you use separate call takers and dispatchers?

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* 8. Do you currently operate remotely for any of your operations, or have plans to do so? See Questions 9 through 14 for further.

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* 9. If so, would you be willing to elaborate?

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* 10. Hardwired offsite location (ex. backup or disaster recovery)?

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* 11. Distributed operations at one or more government buildings?

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* 12. Distributed operations at one or more non-government buildings?

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* 13. Mobile command unit or trailer?

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* 14. Anything not mentioned in questions 9 through 14?

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* 15. What does "remote" operations mean to you?

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