Member Satisfaction Survey 2017 Question Title * 1. What type of insurance plan do you have? Commercial (private) Medicare Medicaid (MMA or CMS) Not Sure Question Title * 2. When I called Concordia, the representative was helpful and informative. Strongly Agree Agree Neutral Disagree Strongly Disagree N/A - does not apply Question Title * 3. My treating clinician was receptive and courteous. Strongly Agree Agree Neutral Disagree Strongly Disagree N/A - does not apply Question Title * 4. I received the care that I needed from my clinician. Strongly Agree Agree Neutral Disagree Strongly Disagree N/A - does not apply Question Title * 5. What is your overall satisfaction with Concordia Behavioral Health, the organization that handles your benefits for counseling or treatment? Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A - does not apply Question Title * 6. The condition I sought treatment for has improved. Strongly Agree Agree Neutral Disagree Strongly Disagree N/A - does not apply Question Title * 7. Please provide additional feedback about your experience Question Title * 8. If you would like to be contacted by a Care Manager to discuss your experience or other issues, please provide your name and phone number. Done