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Irvine Public Library One-Year Anniversary Community Survey
Thank you for taking a few minutes to complete this survey. Your feedback will help Irvine Public Library better understand community needs and improve our collections, programs, and services.
1.
What is your ZIP code?
2.
What is your age?
Under 12
13–17
18–30
31–40
41–50
51–60
61–74
75+
Prefer not to answer
3.
In the last 12 months, how often have you used Irvine Public Library facilities or services?
Weekly
Monthly
Every few months
Once or twice
Not at all
4.
During the past 12 months, which Irvine Public Library services have you or members of your household used? (Select all that apply.)
Borrowed books, CDs, or DVDs.
Borrowed items from the Library of Things (nontraditional library materials such as toy kits, CA State Parks passes, seeds, musical instruments, etc.).
Attended a library program for children/families.
Attended a library program for teens.
Attended a library program for adults.
Used the library’s computers or WiFi.
Used the library as a place to study, read, or collaborate.
Suggested a title for the library’s collection or used interlibrary loan services.
Visited the Friends of the Library bookstore.
Volunteered at the library.
Used the library's digital resources (eBooks, eAudiobooks, online databases, etc.).
Other (please specify)
5.
If you do not use Irvine Public Library regularly, what are the main reasons? (Select all that apply.)
I am too busy.
Library locations are too far away from me.
Not able to visit the library during operating hours.
I do not need or use library services.
I use another library system.
I am not aware of the library's services or programs.
Other (please specify)
6.
How would you rate the following library services?
Excellent
Good
Fair
Poor
Very Poor
Not Applicable
Customer service
Excellent
Good
Fair
Poor
Very Poor
Not Applicable
Physical collection
Excellent
Good
Fair
Poor
Very Poor
Not Applicable
Digital library
Excellent
Good
Fair
Poor
Very Poor
Not Applicable
Adult programs
Excellent
Good
Fair
Poor
Very Poor
Not Applicable
Teen programs
Excellent
Good
Fair
Poor
Very Poor
Not Applicable
Children's programs
Excellent
Good
Fair
Poor
Very Poor
Not Applicable
Library Facilities
Excellent
Good
Fair
Poor
Very Poor
Not Applicable
Computers and printing
Excellent
Good
Fair
Poor
Very Poor
Not Applicable
7.
How do you learn about library events or services? (Select all that apply.)
Inside Irvine
Fliers
Library/City email newsletter
Social media
Digital screens in City facilities
Word of mouth
8.
What kinds of programs or events would you like the library to offer?
9.
Are there any subjects, genres, languages, or formats you would like to see added to the library's collection?
10.
What do you think are Irvine Public Library's greatest strengths?
11.
In what areas could Irvine Public Library improve?
12.
Overall, how important is Irvine Public Library to you?
Not at all important
Slightly important
Moderately important
Important
Very important
13.
Is there anything else you would like to share with us?
