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Provider Satisfaction Survey
Please complete the survey below based on your interactions with AmeriHealth Caritas Ohio.
1.
Are you a provider or office staff member completing this survey?
Provider
Office staff member
2.
How did you hear about this survey?
Monthly newsletter
NaviNet website
Conference
Other (please specify)
3.
When working with AmeriHealth Caritas Ohio's provider network account executive, are you satisfied with the accuracy and timeliness of the response?
Yes
No
Please share additional feedback.
4.
If you have contacted the provider contact center, were you satisfied with the outcome of your outreach?
Yes
No
Please share additional feedback.
5.
If you have interacted with AmeriHealth Caritas Ohio's Utilization Management department, were you satisfied with your experience?
Yes
No
Please share additional feedback.
6.
If applicable, are you satisfied with your experience obtaining information on the status of claims payments or claims questions?
Yes
No
Please share additional feedback.
7.
If applicable, were you satisfied with your ability to find pharmacy benefit information from AmeriHealth Caritas Ohio? Please share your feedback.
