Cyber Security in UK Fashion Retail Drapers is examining the impact of cyber-security incidents on the fashion retail sector.This survey is confidential and anonymous and will be used to inform an upcoming investigation into the issue.We want to know whether your business has been impacted by cyber-crime, and what type of lasting consequences these incidents have had. Question Title * 1. Which best describes your organisation? Multi-brand fashion retailer with physical and online presence Ecommerce pureplay Fashion brand with direct-to-consumer operations Other (please specify) Question Title * 2. What is the approximate size of your organisation? Under 50 employees 50–249 250–999 1,000–4,999 5,000+ Question Title * 3. Which area of the business do you work in? IT / technology Digital / ecommerce Operations / supply chain Finance Store operations Buying / merchandising Design Marketing / CRM Senior leadership HR Other (please specify) Question Title * 4. Company name – this is optional and will remain confidential Question Title * 5. How confident are you in your organisation’s current cyber-security resilience, with 0 being not confident at all and 100 being the most confident? not confident at all somewhat confident fully confident Clear i We adjusted the number you entered based on the slider’s scale. Question Title * 6. Explain your answer below: Question Title * 7. How vulnerable do you believe the UK fashion retail sector is to cyber attacks compared with other industries? Much more vulnerable Slightly more vulnerable About the same Slightly less vulnerable Much less vulnerable Question Title * 8. Which of the following pose the greatest cyber-security risks to your organisation? Ransomware Phishing / social engineering Third-party suppliers or platforms Legacy systems POS systems Customer data breaches Staff error or lack of training Remote working practices Other (please specify) Question Title * 9. Has your organisation experienced a cyber-security incident in the past 12 months? Yes – significant disruption Yes – minor incident No Not aware Question Title * 10. If yes, what was the impact? Ecommerce disruption Payment or POS disruption Loss or compromise of customer data Supply chain disruption Financial loss Reputational damage Increased regulatory scrutiny Other (please specify) Question Title * 11. How long did your business feel the impact of the cyber-incident? Question Title * 12. Has any business you work with (e.g., stockist, supplier) has been impacted by a cyber-attack? If yes, please detail below: Question Title * 13. Has your organisation changed or increased security measures in the past 12 months, following a number of cyber-security attacks on retail businesses? Yes – significantly Yes – slightly No – but changes are planned No – no changes made I have not been made aware Other (please specify) Question Title * 14. If changes were made, what did they involve? Increased cyber-security budget New cyber-security technology or software External cyber-security audits or assessments Improved staff training Updated incident response planning Supplier / third-party security reviews Increased board-level oversight Other (please specify) Question Title * 15. Does your organisation provide regular cyber-security training to all employees? Yes – mandatory and regular Yes – but optional or infrequent No I am not aware Other (please specify) Question Title * 16. Who ultimately owns cyber-security accountability in your organisation? Board / CEO CIO / CTO IT security team Operations leadership Shared responsibility Unclear Other (please specify) Question Title * 17. Do you believe UK fashion retail is currently under-prepared for a large-scale cyber-attack? Yes – significantly under-prepared Somewhat under-prepared Adequately prepared Other (please specify) Question Title * 18. What is the single biggest barrier to improving cyber-security in fashion retail? Cost Legacy systems Lack of skills or expertise Underestimation of risk Speed of digital change Fragmented systems and suppliers Other (please specify) Question Title * 19. Is there anything you would like industry leaders to better understand about cyber-security risk in fashion retail? Question Title * 20. If you are happy to be contacted by the Drapers team for any follow-up questions, please share your email and/or contact number. Done
