About the survey

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20% of survey complete.

Thank you for taking part in this short survey about our Digital Services. It should take less than five minutes to complete.

At the Valuation Office Agency, we're improving the digital services that we provide and we are starting with those that support the work of rent officers.

The information that you provide in this survey will help our Digital Team to understand how people use the digital services so that we may make them better and easier to use. We will also give you the opportunity to be more involved in the design by taking part in further user research in the future.

Information that you share with us will only be used to support the design and improvement of digital services provided by the Valuation Office Agency. Please do not include any personal or sensitive information in your answers.

All data derived from the survey are the property of VOA, not the third party technology provider, and will not be divulged or shared with any third parties by VOA. However please be aware that your data is compiled and stored by Survey Monkey in the United States in line with their data protection law. As such, if you chose to declare information to Survey Monkey, VOA cannot absolutely guarantee that it will not be disclosed.

If you have any problems in filling out this survey, please contact the team at businessanalysis@voa.gsi.gov.uk who will assist you.