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* 1. What was the name of our team member who served you today?

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* 2. How well did we understand your questions and concerns?

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* 3. How much time did it take us to address your questions and concerns?

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* 4. Overall, how would you rate the quality of your customer service experience?

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* 5. Do you have any other comments, questions, or concerns? (Contact information is optional)

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