Thank-you very much for taking the time to do our survey.  This survey is for people who are living with HIV in Guelph, Wellington, Grey and Bruce Counties and who have ever been an ARCH Clinic patient.  We are concerned that there may be gaps in the care we are providing, and we want to hear from you about how well we are meeting your needs and what changes you think are needed. 

We will use what we learn in this survey to identify any unmet needs of this community and to improve the services that ARCH and ARCH Clinic provide.  We promise to share a report about our survey results with our staff and board of directors, and to make the report available to all participants who are interested.  The report will not include any information that could identify a participant.

The survey is anonymous and confidential.  You will not be asked to identify who you are. Only the Interim Executive Director and the Capacity Builder at ARCH will have access to your answers and none of your answers will be shared publicly.

This survey is completely voluntary and will not impact the care or services you receive at ARCH.  You can skip any questions that you don’t want to answer. 

There are no physical risks associated with doing this survey. It will take about 10 minutes to finish this survey.

When you have finished the survey, you will have the chance to sign up to participate in a follow-up focus group conversation.  You will receive $20 for participating in the focus group, which will last approximately 1 hour. If you want to participate in a focus group, we will ask you to provide your contact information.  Your contact information will be collected in a separate document so that your name will not be attached to your survey answers.  Your contact information will only be used to contact you about the focus group and will not be kept after the end of the focus group for any other reason. Participating in the focus group is also completely voluntary, and you will have the chance to opt out if you change your mind.

If you have any questions about the survey or focus group, please contact ARCH’s Interim Executive Director, Jillian Watkins, at or 519-763-2255 x129.

Question Title

* 1. Please identify whether or not you agree to participate in our survey.

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