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FEEDBACK ON CONFERENCE SERVICES
We invite you to kindly fill in this survey to evaluate our services.
Your replies will remain anonymous unless you wish to state your delegation . Your feedback is greatly appreciated and will be used.
1.
Meeting
Preparatory Commission
Working Group A
Working Group B
All
2.
Optional Information
Delegation
Intergovernmental Body
Date
CONFERENCE SERVICES
3.
Evaluation of Conference Service support
Very Satisfied
Satisfied
Dissatisfied
On-site support by Conference Services
Very Satisfied
Satisfied
Dissatisfied
Overall response provided to questions and requirements
Very Satisfied
Satisfied
Dissatisfied
Support during the Conference for matters outside the Session
Very Satisfied
Satisfied
Dissatisfied
Assistance in Conference and Meeting rooms
Very Satisfied
Satisfied
Dissatisfied
Room booking
Very Satisfied
Satisfied
Dissatisfied
Assistance at documents counter
Very Satisfied
Satisfied
Dissatisfied
Any Other (please specify)
4.
If the option 'dissatisfied' was chosen, please provide feedback
5.
Do you have any other specific feedback or comments for Conference Services?
INTERPRETATION
6.
Interpretation Services
Very Satisfied
Satisfied
Dissatisfied
Quality of Interpretation Services - Arabic
Very Satisfied
Satisfied
Dissatisfied
Quality of Interpretation Services - Chinese
Very Satisfied
Satisfied
Dissatisfied
Quality of Interpretation Services - English
Very Satisfied
Satisfied
Dissatisfied
Quality of Interpretation Services - French
Very Satisfied
Satisfied
Dissatisfied
Quality of Interpretation Services - Russian
Very Satisfied
Satisfied
Dissatisfied
Quality of Interpretation Services - Spanish
Very Satisfied
Satisfied
Dissatisfied
7.
Problems with Interpretation Services
Never
Several times
On a recurring basis
How many times have you noticed technical problems with Interpretation Services in the last six months?
Never
Several times
On a recurring basis
Have you noticed any interpretation inconsistencies?
Never
Several times
On a recurring basis
Did you inform Conference Services?
Never
Several times
On a recurring basis
8.
If you have indicated a dissatisfaction with Interpretation and/or have noticed problems or inconsistencies, please provide details on the problem(s) encountered with interpretation in order for Interpretation Services to be able to resolve the matter.
Language
Date and time of the issue
Indicate the session of the incident (PC, WGA or WGB), including specific item and session applicable
Location (Conference room)
Please provide details of the experienced problem/issue
OFFICIAL DOCUMENTS
9.
Were documents issued in a timely manner?
Yes
No
Other (please specify)
10.
Quality of translated documents
Very Satisfied
Satisfied
Dissatisfied
Are there any translation problems you have noted?
If yes, please state the language, document symbol, paragraph number or other details for feedback here.
TECHNICAL SUPPORT & SERVICES
11.
Technical Services
Very Satisfied
Satisfied
Dissatisfied
Streaming of the Session
Very Satisfied
Satisfied
Dissatisfied
If the option 'dissatisfied' was chosen, please provide feedback
Technical support available at Session
Very Satisfied
Satisfied
Dissatisfied
If the option 'dissatisfied' was chosen, please provide feedback
Projection and in-room technical services
Very Satisfied
Satisfied
Dissatisfied
If the option 'dissatisfied' was chosen, please provide feedback
AOB
12.
Should you have any other feedback on any of the services, please provide it here.
THANK YOU FOR YOUR FEEDBACK!
