Screen Reader Mode Icon Check SCREEN READER MODE to make this survey compatible with screen readers. Sault Ste. Marie Public Library Public Survey 2022 Tell About Yourself Question Title * 1. How old are you? Under 12 years old 12-17 years old 18-24 years old 25-34 years old 35-44 years old 45-54 years old 55-64 years old 65-74 years old 75 years or older OK Question Title * 2. What is your postal code? OK Tell Us about your Library Use. OK Question Title * 3. When was the last time you used your library card? 0-3 months 3-6 months 6 months - 1 year I don't have a library card OK Question Title * 4. How often do you visit the library in person? I don’t Visit the Library Once a Week More than Once a Week Less than Once a Month Once a Month A few Times a Year OK Question Title * 5. How often do you visit the Library’s website and use the Library’s online resources? I don’t use the Library’s online resources Once a Week More than Once a Week Less than Once a Month Once a Month A few Times a Year OK Tell us what you think about the Library. OK Question Title * 6. Do you believe the Library is fully accessible? Yes No If no, what can be done to improve accessibility? OK Question Title * 7. How do you learn about what is happening at the Library? (Select all that apply) Brochures/Flyers/Posters/Library Newsletter Library Staff/volunteers Library Website Local Newspapers (Sault Star, Sault This Week) Local Radio Local Television (Shaw TV, CTV News, etc.) Online news (SooToday, Sault Online, etc.) Social Media (Facebook, Instagram, etc.) Word of Mouth Other (please specify) OK Question Title * 8. How satisfied are you with the following at the Library? Not very satisfied Satisfied Very Satisfied N/A Children's Services Children's Services Not very satisfied Children's Services Children's Services Children's Services Children's Services Satisfied Children's Services Children's Services Children's Services Children's Services Children's Services Very Satisfied Children's Services N/A Customer Service Customer Service Not very satisfied Customer Service Customer Service Customer Service Customer Service Satisfied Customer Service Customer Service Customer Service Customer Service Customer Service Very Satisfied Customer Service N/A Library Spaces Library Spaces Not very satisfied Library Spaces Library Spaces Library Spaces Library Spaces Satisfied Library Spaces Library Spaces Library Spaces Library Spaces Library Spaces Very Satisfied Library Spaces N/A Library Hours Library Hours Not very satisfied Library Hours Library Hours Library Hours Library Hours Satisfied Library Hours Library Hours Library Hours Library Hours Library Hours Very Satisfied Library Hours N/A Library Social Media Library Social Media Not very satisfied Library Social Media Library Social Media Library Social Media Library Social Media Satisfied Library Social Media Library Social Media Library Social Media Library Social Media Library Social Media Very Satisfied Library Social Media N/A Library Website Library Website Not very satisfied Library Website Library Website Library Website Library Website Satisfied Library Website Library Website Library Website Library Website Library Website Very Satisfied Library Website N/A Information Services (research, reader’s advisory, and reference services) Information Services (research, reader’s advisory, and reference services) Not very satisfied Information Services (research, reader’s advisory, and reference services) Information Services (research, reader’s advisory, and reference services) Information Services (research, reader’s advisory, and reference services) Information Services (research, reader’s advisory, and reference services) Satisfied Information Services (research, reader’s advisory, and reference services) Information Services (research, reader’s advisory, and reference services) Information Services (research, reader’s advisory, and reference services) Information Services (research, reader’s advisory, and reference services) Information Services (research, reader’s advisory, and reference services) Very Satisfied Information Services (research, reader’s advisory, and reference services) N/A Variety of programs and services Variety of programs and services Not very satisfied Variety of programs and services Variety of programs and services Variety of programs and services Variety of programs and services Satisfied Variety of programs and services Variety of programs and services Variety of programs and services Variety of programs and services Variety of programs and services Very Satisfied Variety of programs and services N/A OK Question Title * 9. Overall, do the Library collections meet your expectations (physical, digital and online)? Does not meet expectations Meets expectations N/A Physical collections (Books, DVDs, Audiobooks, CDs) Physical collections (Books, DVDs, Audiobooks, CDs) Does not meet expectations Physical collections (Books, DVDs, Audiobooks, CDs) Physical collections (Books, DVDs, Audiobooks, CDs) Physical collections (Books, DVDs, Audiobooks, CDs) Physical collections (Books, DVDs, Audiobooks, CDs) Physical collections (Books, DVDs, Audiobooks, CDs) Physical collections (Books, DVDs, Audiobooks, CDs) Physical collections (Books, DVDs, Audiobooks, CDs) Physical collections (Books, DVDs, Audiobooks, CDs) Physical collections (Books, DVDs, Audiobooks, CDs) Meets expectations Physical collections (Books, DVDs, Audiobooks, CDs) N/A Online Collections (eBooks, downloadable audiobooks, databases) Online Collections (eBooks, downloadable audiobooks, databases) Does not meet expectations Online Collections (eBooks, downloadable audiobooks, databases) Online Collections (eBooks, downloadable audiobooks, databases) Online Collections (eBooks, downloadable audiobooks, databases) Online Collections (eBooks, downloadable audiobooks, databases) Online Collections (eBooks, downloadable audiobooks, databases) Online Collections (eBooks, downloadable audiobooks, databases) Online Collections (eBooks, downloadable audiobooks, databases) Online Collections (eBooks, downloadable audiobooks, databases) Online Collections (eBooks, downloadable audiobooks, databases) Meets expectations Online Collections (eBooks, downloadable audiobooks, databases) N/A Special Collections (walking poles, special passes, thermal cameras, etc.) Special Collections (walking poles, special passes, thermal cameras, etc.) Does not meet expectations Special Collections (walking poles, special passes, thermal cameras, etc.) Special Collections (walking poles, special passes, thermal cameras, etc.) Special Collections (walking poles, special passes, thermal cameras, etc.) Special Collections (walking poles, special passes, thermal cameras, etc.) Special Collections (walking poles, special passes, thermal cameras, etc.) Special Collections (walking poles, special passes, thermal cameras, etc.) Special Collections (walking poles, special passes, thermal cameras, etc.) Special Collections (walking poles, special passes, thermal cameras, etc.) Special Collections (walking poles, special passes, thermal cameras, etc.) Meets expectations Special Collections (walking poles, special passes, thermal cameras, etc.) N/A How might Library collections be improved? OK Question Title * 10. Does the Library offer programs and events that are of interest to you? Child Teen Adult Not Interested Educational/ Instructional (Virtual) (Gardening information, Financial/Banking instructions, Health information Session, etc.) Educational/ Instructional (Virtual) (Gardening information, Financial/Banking instructions, Health information Session, etc.) Child Educational/ Instructional (Virtual) (Gardening information, Financial/Banking instructions, Health information Session, etc.) Teen Educational/ Instructional (Virtual) (Gardening information, Financial/Banking instructions, Health information Session, etc.) Adult Educational/ Instructional (Virtual) (Gardening information, Financial/Banking instructions, Health information Session, etc.) Not Interested Educational/ Instructional (In-Person) Educational/ Instructional (In-Person) Child Educational/ Instructional (In-Person) Teen Educational/ Instructional (In-Person) Adult Educational/ Instructional (In-Person) Not Interested Reading/Book Clubs Reading/Book Clubs Child Reading/Book Clubs Teen Reading/Book Clubs Adult Reading/Book Clubs Not Interested Crafting (In-person) Crafting (In-person) Child Crafting (In-person) Teen Crafting (In-person) Adult Crafting (In-person) Not Interested Crafting (Virtual) Crafting (Virtual) Child Crafting (Virtual) Teen Crafting (Virtual) Adult Crafting (Virtual) Not Interested Social/Signature Events (In-person) Social/Signature Events (In-person) Child Social/Signature Events (In-person) Teen Social/Signature Events (In-person) Adult Social/Signature Events (In-person) Not Interested Social/Signature Events (Virtual) Social/Signature Events (Virtual) Child Social/Signature Events (Virtual) Teen Social/Signature Events (Virtual) Adult Social/Signature Events (Virtual) Not Interested Makerspace/Creative Studio (In-person) Makerspace/Creative Studio (In-person) Child Makerspace/Creative Studio (In-person) Teen Makerspace/Creative Studio (In-person) Adult Makerspace/Creative Studio (In-person) Not Interested Makerspace/Creative Studio (Virtual) Makerspace/Creative Studio (Virtual) Child Makerspace/Creative Studio (Virtual) Teen Makerspace/Creative Studio (Virtual) Adult Makerspace/Creative Studio (Virtual) Not Interested Early Literacy (In-person) (Babytime, Toddler Time, etc.) Early Literacy (In-person) (Babytime, Toddler Time, etc.) Child Early Literacy (In-person) (Babytime, Toddler Time, etc.) Teen Early Literacy (In-person) (Babytime, Toddler Time, etc.) Adult Early Literacy (In-person) (Babytime, Toddler Time, etc.) Not Interested Early Literacy (Virtual) Early Literacy (Virtual) Child Early Literacy (Virtual) Teen Early Literacy (Virtual) Adult Early Literacy (Virtual) Not Interested Author Talks (In-person) Author Talks (In-person) Child Author Talks (In-person) Teen Author Talks (In-person) Adult Author Talks (In-person) Not Interested Author Talks (Virtual) Author Talks (Virtual) Child Author Talks (Virtual) Teen Author Talks (Virtual) Adult Author Talks (Virtual) Not Interested What program or service would you love to see your Library offer? OK Question Title * 11. How likely are you to recommend the Sault Ste. Marie Public Library to a friend or family member? Not Very Likely Very Likely N/A Not Very Likely Very Likely N/A OK Question Title * 12. What kind of technological experiences would you like your library to provide? (Check all that apply) Workshops Library Wi-Fi Computers Wi-Fi Hotspots Maker Technologies (3D printer, green screens, etc.) Programming (i.e. Raspberry Pi) Other (please specify) OK Question Title * 13. Is there an area of your life that the Library does not support but could? OK Question Title * 14. What do you like best about the Library? OK Question Title * 15. Are you aware that you can volunteer and/or donate to the library? Yes No Volunteer Volunteer Yes Volunteer No Donate Donate Yes Donate No OK Question Title * 16. If there is anything else you would like to tell us about the Library, we would be glad to hear it. OK Thank you for taking the time to complete this survey! Your contribution will help inform us as we develop the Library’s next strategic plan. OK DONE
