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Self Help Resource Center Satisfaction Questionnaire
1.
What was your legal issue?
Divorce - filing for first time (petitioner - if you are defendant, see option below)
Custody - filing for first time (petitioner - if you are defendant, see option below)
Modifying an existing custody order
Requesting a continuance
Reseting a Motion
Contempt by other party
Answering a suit that was filed against me
Other (please specify)
2.
Overall, I am ____ with the service I received today
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
3.
Please check the box(es) that comes closest to how you feel about your visit to the self help center today:
I have a better understanding thanks to the information I received.
I felt the volunteer listened to what I had to say and provided the necessary information.
I would recommend this service to a friend and/or family member.
Other (please specify)
4.
Please indicate what service you received:
Forms
Answer to my question
Help following up with court orders
Information on where to go for more help
Referred to an attorney outside court
Other (please specify)
5.
Why did you choose to represent yourself in this matter?
My case is not complicated enough to need an attorney
I cannot afford an attorney.
I don't want to spend the money on an attorney.
I don't trust attorneys.
Other (please specify)
6.
If this program was not available, where would you have gone for help?
An attorney.
A friend.
Not sure/Don't Know
Legal online web service
Other (please specify)
7.
What other service would you have found helpful today?
8.
Please tell us how you think we can improve our services to clients?
Please fill in comments if so
Comments