Public Rider Survey - Summer 2021

We would like to obtain your feedback based on your experience when taking Winnipeg Transit. The survey will take approximately 5-10 minutes of your time.

Your time is appreciated in taking this survey. Thank you in advance!

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* 1. Have you taken Winnipeg Transit within the last 12 months?

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* 2. Do you take public transit or Handi-transit?

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* 3. Which Route/Routes do you take?

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* 4. When taking public transportation, how many connections do you require to get to your destination?

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* 5. How satisfied are you with obtaining route/schedule information?

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* 6. How long have you been a regular rider of Winnipeg Transit? Regular rider being, a person who rides at least once a week for a year.

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* 7. How often do you ride Winnipeg Transit?

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* 8. How do you obtain route/schedule information?

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* 9. Please rate on a scale of 1 - 5 (1 being extremely dissatisfied, 5 being extremely satisfied) your satisfaction with the following aspects of Winnipeg Transit: 

  1 2 3 4 5
Frequency of service
Speed of service
Hours of service
Accessibility of bus stops
Safety on buses
Schedule of service

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* 10. What is your reason for taking Winnipeg Transit

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* 11. What has your overall experience been like with the bus operators?

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* 12. How safe do you feel riding the bus?

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* 13. In regards to safety, what concerns do you have riding the bus, if any?

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* 14. In the last year, have you encountered any issues riding the bus or in bus shelters?

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* 15. If yes, what have those issues been?

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* 16. How do you rate the cleanliness of the buses?

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* 17. What changes if any, would you like to see Winnipeg Transit make in regards to Covid-19 protocols?

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* 18. Have you contacted 311 in regards to physical distancing on board buses?

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* 19. Have you contacted 311 in regards to passengers failing to wear masks?

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* 20. Who do you believe is supposed to enforce Covid health orders on the bus?

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* 21. How concerned are you about current passenger loads during this Pandemic?

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* 22. How satisfied are you with the fare?

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* 23. When riding Winnipeg Transit, what is your main source of payment method?

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* 24. How satisfied are you with the Next Stop Announcement system?

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* 25. What is your age range?

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* 26. What gender do you identify as?

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* 27. Please specify your ethnicity.

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* 28. Do you have any comments/concerns

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* 29. If you have any further questions or concerns please leave your name, email address or phone number, and a member from ATU 1505 will be in touch. Your contact information will be kept confidential and will not be shared with anyone.

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