Please help us improve our service by completing a short survey on the service you received

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* 1. How would you rate the intake process?

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* 2. The wait time for service was reasonable

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* 3. How did you hear about the RIAC?

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* 4. Which RIAC Program did you access

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* 5. Are you happy with the support or advice that you received?

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* 6. How likely would you be to recommend RIAC to someone else?

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* 7. At which site did you access support?

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* 8. Which staff member assisted you?

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* 9. Did the staff member provide you with tools to build on your own self advocacy skills (if applicable)?

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* 10. Is there more information you would like to receive so that you can continue to build on your advocacy skills?

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* 11. Do have any suggestions to improve our service?

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* 12. Did RIAC provide you with information in a form you could understand?

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* 13. Did staff work with you in a respectful and supportive way?

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* 14. Did the service provide a private space for confidential discussions?

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* 15. How would you rate the staff member's skill and knowledge?

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* 16. My independent needs were supported including consideration of any language, cultural or diversity needs.

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* 17. Would you like someone to contact you in relation to your feedback?

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* 18. Is there any further information you would like to provide?

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* 19. Did the staff provide you with the information on how to make a complaint?

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* 20. Contact Information (optional)

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