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AI in Credentialing: 2026 I.C.E. Membership Survey

The Institute for Credentialing Excellence (I.C.E.), is conducting this survey to understand how certification and credentialing organizations are thinking about, using, and preparing for artificial intelligence (AI). Your responses will inform I.C.E. resources, guidance, and programming to help member organizations navigate AI thoughtfully and responsibly.

We will be presenting the findings at the I.C.E. Exchange during the featured session: The AI Power Hour: I.C.E. and ATP AI committees join forces to report on the future of AI in credentialing

This questionnaire takes approximately 10 minutes to complete and contains 18 questions across five short sections. Individual responses will be kept confidential; results will be reported only in aggregate or de-identified form unless you indicate otherwise. Please respond on behalf of your organization to the best of your knowledge.

Please submit your response by: October 12
Questions? Contact info@credentialingexcellence.org
Section A: About You and Your Organization
These items help us analyze results by organization type and size. They are not used to identify you individually.
1.Which best describes your primary role?
2.What type of organization do you work for?
3.Approximately how many active credential holders does your organization currently serve?
4.Under which accreditation(s), if any, does your organization currently operate?
(select all that apply)
Section B: Current Organizational Use of AI
5.Which best describes your organization's current stage of AI adoption?
If stages vary across areas, select the most advanced stage.
6.In which of the following areas is your organization currently using or piloting AI?
(select all that apply)
Section C: Opinions and Attitudes Toward AI
7.To what extent do you agree or disagree with the following statements?
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
AI presents significant opportunities to improve our certification program.
AI poses significant risks to the validity or defensibility of our certification program.
Our staff have an adequate understanding of AI's capabilities and limitations.
Our leadership have an adequate understanding of AI's capabilities and limitations.
Candidates are already using AI in ways that could compromise exam integrity.
Our organization is well-prepared to respond to AI-related challenges over the next 2–3 years.
8.How would you describe your organization's overall posture toward adopting AI?
Section D: Impact on Credentialing Programs
9.What is the single greatest concern you have about AI's impact on your certification program?
10.Which parts of the certification lifecycle do you expect will be most significantly affected by AI over the next 3–5 years?
(select up to three)
11.Has your organization experienced or become aware of AI-assisted cheating or an AI-related exam security concern?