Question Title * 1. How satisfied are you with the service provided by TAM? Not at all Somewhat Moderately Very Extremely Question Title * 2. Do you believe TAM's service is meeting your needs and goals? Not at all Somewhat Moderately Very Extremely Question Title * 3. Are you satisfied with the level of communication you receive from TAM? Not at all Somewhat Moderately Very Extremely Question Title * 4. Do you think TAM’s communications are clear/ engaging/ easy to understand? Not at all Somewhat Moderately Very Extremely Question Title * 5. Do you think TAM explains its products and services clearly? Yes No (please comment below) Question Title * 6. Do you think TAM’s charging structure is clearly explained? Yes No (please comment below) Question Title * 7. Do you think TAM’s charging structure is reasonable? Yes No (please comment below) Question Title * 8. Do you think TAM’s service provides good value? Yes No (please comment below) Question Title * 9. If you use the client portal, do you find this easy to use? Not Applicable Yes No (please comment below) Question Title * 10. If you have needed to contact TAM directly, did you find this easy? Not Applicable Yes No (please comment below) Question Title * 11. If you have needed to contact TAM directly, was the response helpful? Not Applicable Yes No (please comment below) Question Title * 12. Do you have any other comments? Question Title * 13. And finally, please tell us if you are a client or a financial adviser. I am a client I am a financial adviser Done