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1.
How satisfied are you with the service provided by TAM?
(Required.)
Not at all
Somewhat
Moderately
Very
Extremely
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2.
Do you believe TAM's service is meeting your needs and goals?
(Required.)
Not at all
Somewhat
Moderately
Very
Extremely
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3.
Are you satisfied with the level of communication you receive from TAM?
(Required.)
Not at all
Somewhat
Moderately
Very
Extremely
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4.
Do you think TAM’s communications are clear/ engaging/ easy to understand?
(Required.)
Not at all
Somewhat
Moderately
Very
Extremely
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5.
Do you think TAM explains its products and services clearly?
(Required.)
Yes
No (please comment below)
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6.
Do you think TAM’s charging structure is clearly explained?
(Required.)
Yes
No (please comment below)
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7.
Do you think TAM’s charging structure is reasonable?
(Required.)
Yes
No (please comment below)
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8.
Do you think TAM’s service provides good value?
(Required.)
Yes
No (please comment below)
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9.
If you use the client portal, do you find this easy to use?
(Required.)
Not Applicable
Yes
No (please comment below)
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10.
If you have needed to contact TAM directly, did you find this easy?
(Required.)
Not Applicable
Yes
No (please comment below)
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11.
If you have needed to contact TAM directly, was the response helpful?
(Required.)
Not Applicable
Yes
No (please comment below)
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12.
Do you have any other comments?
(Required.)
*
13.
And finally, please tell us if you are a client or a financial adviser.
(Required.)
I am a client
I am a financial adviser