The Oregon Department of Geology and Mineral Industries (DOGAMI) is dedicated to providing quality service. As a customer, your responses to this short survey will help DOGAMI meet your expectations. Responses are confidential, and will be used to assess current satisfaction levels and identify potential improvements.

* 1. How do you rate the timeliness of the services provided by DOGAMI?

* 2. How do you rate the ability of DOGAMI to provide services correctly the first time?

* 3. How do you rate the helpfulness of DOGAMI employees?

* 4. How do you rate the knowledge and expertise of DOGAMI employees?

* 5. How do you rate the availability of information at DOGAMI?

* 6. How do you rate the overall quality of service provided by DOGAMI?

* 7. Which of the following best describes your most recent interaction with DOGAMI?

* 8. Please share any additional thoughts on your experience with DOGAMI:

Thank you! For more information about this survey or DOGAMI’s customer satisfaction efforts, please contact Ali Ryan Hansen at ali.hansen@oregon.gov
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