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* 1. How likely is it that you would recommend Drummond Animal Hosptial to a friend or colleague?

NOT AT ALL LIKELY
EXTREMELY LIKELY

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* 2. How friendly is Drummond Animal Hospital's office staff?

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* 3. How knowledgeable is your veterinarian's office staff?

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* 4. During a typical office visit, does your veterinarian spend too much, too little, or about the right amount of time with you?

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* 5. Comments:

T