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* 1. Which service (or services) do you currently use?

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* 2. How often do you visit the library?

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* 3. What do you use the library for?

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* 4. Thinking about the last 3 months (February, March and April), how satisfied are you with your customer service experience at the Library?

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* 5. Do you have any other comments, suggestions, or feedback?

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