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Haven Resident Survey 2022

Everyone associated with The Haven is committed to maintaining excellent care. To help with this commitment, your input is requested. Please consider the following items, rate with honesty, and then feel free to add comments and suggestions. Please check the box that applies. If you do not know, please leave that line blank.
1.Resident Care and Engagement
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
Care and assistance received by resident
Personal cleanliness of resident
Cleanliness of resident room
Overall rating of resident care
Opportunities to connect with our community
Opportunities for social connectedness
2.My hobbies/interests are accounted for in the planned activities
3.The frequency of activities offered meets my needs
4.Do I have opportunities to express my opinion?
5.All Haven Staff Members
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
Courtesy
Concern for and attention to resident needs/concerns
Knowledge of individual resident
Communication skills
Frequency and relevance of communication with family
Overall rating of quality of staff
6.Building and Grounds
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
Appearance/Décor
Cleanliness
Shared indoor space meets the needs of resident and family
Outdoor space meets the needs of resident and family
Overall rating of building and grounds
7.Over the past year we have had a lot of upgrades to our building (kitchen and dining room flooring, carpeting down the resident hallway, painting throughout the hallway and dining area, updated signage, flower garden, pool table, hydroponic tower garden, communal puzzles and coloring tables, printed activity calendars, etc.). Do these upgrades meet your satisfaction?
8.Beauty/Barber Shop
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
Beauty salon services meet residents needs
9.Food Services
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
Concern for and attention to residents needs/concerns
Quality of food preparation and quantity of servings
Presentation of food
Menu variety
10.Medication Management
Is medication admin services meeting your needs?
11.Transportation of Residents
Do our transportation options meet your needs?
12.Laundry
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
attention to resident needs/concerns
Laundry schedule
13.Overall satisfaction with the quality of life at The Haven:
14.I would be likely to recommend The Haven to others
15.The Haven team has a goal of being more focused on resident-centered care and being less institutional. Have you noticed any improvement and do you have any suggestions on what we can do better?
16.Optional - Person completing the survey:
Current Progress,
0 of 16 answered